Smart Money People Logo
Go to business site
Share this page
Link copied

Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.88
Based on 8,715 reviews, last reviewed 30th Apr 2026
81% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing customer service I was served by Bridget at the Abingdon branch and she was really helpful and knowledgeable. Reviewed on: 30th April 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
Visit provider site Read all reviews Write a review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Newbury Building Society Savings reviews (8715)

Newbury Building Society Branch Review

5
Karen was very helpful brilliant service. Reviewed on: 31st August 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for your feedback - we will be sure to pass your review on to Karen. Response date: 5th October 2022
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
All staff we saw were very good. Reviewed on: 31st August 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Very pleased to hear this! Thanks for taking the time to leave us a review. Response date: 5th October 2022
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
Really helpful, explained the account to me, very happy with the service. Reviewed on: 31st August 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society We're really pleased to hear about your fantastic experience. Thank you for taking the time to leave us a review. Response date: 5th October 2022
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
Always excellent and polite keep interest up. Reviewed on: 31st August 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for your feedback - we really do appreciate it. Response date: 5th October 2022
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
Staff are very helpful and friendly. Reviewed on: 31st August 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for your review! Response date: 5th October 2022
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
Good to have time to go through everything. Reviewed on: 31st August 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thanks for your positive review - we really appreciate you taking the time to leave us some feedback. Response date: 5th October 2022
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
Excellent customer service, staff very helpful, friendly and professional. Impressive that Newbury call a customer, re: EMA reminder. Reviewed on: 31st August 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave us such an excellent review. We're pleased to hear that your experience has been so positive. Response date: 5th October 2022
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
Very good customer service, always helpful. Reviewed on: 31st August 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Brilliant! Thank you for your feedback. Response date: 5th October 2022
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
Good old fashioned personal service. Reviewed on: 31st August 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you very much for taking the time to give us some feedback, we're glad to hear you've had brilliant service with NBS. Response date: 5th October 2022
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
Friendly, knowledgeable staff. 1st class. Reviewed on: 31st August 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Many thanks for your review - great to hear about your positive experience in branch. Response date: 5th October 2022
Newbury Building Society Logo
Newbury Building Society

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Newbury Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill