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Newbury Building Society: Savings reviews

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4.88
Based on 8,715 reviews, last reviewed 30th Apr 2026
81% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing customer service I was served by Bridget at the Abingdon branch and she was really helpful and knowledgeable. Reviewed on: 30th April 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8715)

Newbury Building Society Branch Review

5
Staff very kind when I changed from one account to the right one for my needs. Reviewed on: 31st August 2022
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Reply from Newbury Building Society Thank you very much for your review - it is much appreciated. Response date: 5th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Would be helpful if you could transfer money to a 3rd party, but I understand why not. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Thank you for your feedback - it really is appreciated. Response date: 5th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Liked that I was able to attend AGM, and talk with director. Love your calender, best rate on members account. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Thank you so much for this fabulous feedback - we're delighted to hear about your positive experiences with NBS. Response date: 5th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Very friendly greetings at all times. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave us such a positive review. Response date: 5th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Very good only closing account due to moving out of your area. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 29th November 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
As a new member, all the products were explained to us, in order to make an informed choice. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Brilliant. Thank you so much for your review - we hope you'll be a member for many years to come! Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
As a new member, Tracie explained everything she knew would help us. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Thank you so much for your feedback - we'll be sure to pass on your comment to Tracie. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Helpful, polite and informative staff. Customer care excellent. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Thank you very much for taking the time to leave us such a positive review. It is much appreciated! Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Absolutely A1 customer services. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Thank you very much for taking the time to let us know! Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Very helpful when adding a POA to mums account. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Very pleased to hear about your great experience with us. Thank you for letting us know. Response date: 4th October 2022
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Newbury Building Society

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