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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.87 (7214 reviews)

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4.86

Based on 7,214 reviews, last reviewed 17th Feb 2025

4% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Senior saver ISA I recently opened a new senior saver ISA and all of the staff I spoke to prior to my appointment were very friendly and helpful. Connor conducted the ... Read more Reviewed on: 17th February 2025

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (7214)

Straight forward account opening

The process of opening an existing members account was fairly straight forward & no issues encountered Reviewed on: 22nd May 2020

Reply from Newbury Building Society Hi Emma, thank you for taking the time to leave feedback, we really appreciate it. Response date: 26th May 2020

Opening new savings account online

Opening the account was very straightforward once I had all the information. Unfortunately, the website is not the most intuitive to use. Once you are familiar with it, it is ok, but there are banking sites much easier to negotiate. Face to face and email customer service is great. Reviewed on: 22nd May 2020

Reply from Newbury Building Society HI Ms Brooker - thank you for taking the time to leave feedback, it's much appreciated. If you have any further specific feedback on the website or our online portal please do let us know so we can review making it easier. Many thanks Response date: 26th May 2020

New account

Opened the new account online no problems Reviewed on: 22nd May 2020

Reply from Newbury Building Society Hi, thank you for taking the time to leave feedback, it's much appreciated. Response date: 22nd May 2020

Friendly help by myaccounts service

Had a question about being able to view some of my accounts online. I decided to ask about it online rather than visit branch due to C19 virus. Got answers back really quick and resolved my issue quickly Reviewed on: 19th May 2020

Reply from Newbury Building Society Hi Christopher, thank you for taking the time to provide feedback - we really appreciate it. Response date: 20th May 2020

Generally good.

Straightforward login procedure that feels secure. The rules on maximum balance (Welcome to Newbury) and maximum annual deposit (EMA) could be made more prominent. Reviewed on: 11th May 2020

Reply from Newbury Building Society Hi JIm, thank you for taking the time to provide feedback, it's much appreciated. We will review the savings product details to see if the limits can be made more prominent. Response date: 12th May 2020

Good and friendly Building Society with old fashioned service.

When into local branch to open new savings account. Reviewed on: 6th May 2020

Reply from Newbury Building Society Hi Craig - thank you for taking the time to leave feedback, its much appreciated. Response date: 7th May 2020

Easy

Very simple to do online........ Reviewed on: 1st May 2020

Reply from Newbury Building Society Hi Kevin, thank you for taking the time to leave feedback for us, it's much appreciated. Response date: 4th May 2020

New savings form in the post

Phoned about drop in interest on Welcome account, and if could transfer to £2000 to new existing saver accounting. Form sent in the post and now returned to you. All questions answered quickly and efficiently Reviewed on: 25th April 2020

Reply from Newbury Building Society HI Louise, thank you for taking the time to leave feedback for us, it's much appreciated. Response date: 27th April 2020

Excellent

Most Excellent service and people Reviewed on: 24th April 2020

Reply from Newbury Building Society Hi Alex, thank you for taking the time to leave feedback for us - it's much appreciated. Response date: 24th April 2020

Great rate and easy to set up savings

I am already a mortgage customer and have had good experiences so looked to Newbury to set up a new savings account. The rate was good (better than a lot of other places I researched) and it was an easy system to set it up online Reviewed on: 17th April 2020

Reply from Newbury Building Society Hi Lauren, thank you for taking the time to leave feedback - we really do appreciate it. Response date: 17th April 2020

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