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Newbury Building Society: Savings reviews

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4.88
Based on 8,715 reviews, last reviewed 30th Apr 2026
81% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing customer service I was served by Bridget at the Abingdon branch and she was really helpful and knowledgeable. Reviewed on: 30th April 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8715)

Newbury Building Society Branch Review

5
Polite, helpful, knowledgeable staff. Always a good experience. Reviewed on: 31st August 2022
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Reply from Newbury Building Society Thank you for your fantastic feedback - it is much appreciated. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Friendly helpfuland knew about the product I was interested in. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to give us your thoughts - we really do appreciate it. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Good ease of account operation much appreciated. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Brilliant - thank you for your feedback. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
I don't often do feedback as so busy but have to on this occasion as Ms. Newnham was so helpful. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave us a review, and for your positive feedback regarding Cassie. We will be sure to pass your comment on to her. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

4
Can make deposits monthly by post. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Thank you for your positive feedback! Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
It's a building society, not many around. Friendly services, money is always safe. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Hello - thank you for taking the time to leave us such a brilliant review. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Gave good advice to maximise interest received on accounts. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to tell us about your experience. Glad to hear it was a good one! Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Face-to-face, customer interface is brilliant. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Thank you for your excellent feedback. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Very good, not a lot to improve. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to give us your feedback - glad to hear you had a good experience with us. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

4
Interest rate is not very competitive, very poor actually. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 17th February 2023
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Newbury Building Society

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