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Newbury Building Society: Savings reviews

4.90
Based on 8,747 reviews, last reviewed 19th Jun 2026
55% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

My recent access to a bank in my hometown Can access my local branch with my home town just by walking in and on most occasions find no one in front of me in a queue. Face to face help from ... Read more Reviewed on: 19th June 2026
Judith Q's avatar
Judith Q

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8747)

Newbury Building Society Branch Review

5
Very good, not a lot to improve. Reviewed on: 31st August 2022
Reply from Newbury Building Society Thank you for taking the time to give us your feedback - glad to hear you had a good experience with us. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

4
Interest rate is not very competitive, very poor actually. Reviewed on: 31st August 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 17th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Long term customer and still as good as ever. Reviewed on: 31st August 2022
Reply from Newbury Building Society Great to hear that we're maintaining our high levels of customer service. Thank you for letting us know. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Would love an app! Online process clunky, and could do with withdrawals without passbooks. Reviewed on: 31st August 2022
Reply from Newbury Building Society Thank you for taking the time to give us your feedback - we will certainly pass it on. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Very helpful, kind and easy to open account. Reviewed on: 31st August 2022
Reply from Newbury Building Society Brilliant! Thank you so much for letting us know about your experience. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Been an existing member for a while and came in today to do a product transfer, very helpful staff. Reviewed on: 31st August 2022
Reply from Newbury Building Society Hi there - glad to hear you had a good experience in branch! Thank you for taking the time to let us know. Response date: 4th October 2022
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Newbury Building Society

Excellent customer service

5
Booked an appointment to open two accounts for baby grandaughters, it was so easy and Courtney was excellent, even with me being late due to traffic and bringing a 5m old too! Reviewed on: 30th August 2022
Reply from Newbury Building Society Hi - thank you very much for taking the time to leave us a kind review, we really do appreciate it. We will be sure to share your comments with Courtney, who will be so pleased to hear them. Response date: 31st August 2022
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Newbury Building Society

Simple process but informative

5
I wanted to open anew EMA account , close a Jubilee Saver account and transfermoney into the EMA . It took a bit of time but I was guided through the process. Reviewed on: 28th August 2022
Reply from Newbury Building Society Hi - we really do appreciate the time taken to leave us feedback, thank you. Response date: 30th August 2022
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Newbury Building Society

Excellent

5
Knew the products that were suitable for my use. Attentive and very knowledgeable Reviewed on: 26th August 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review, we appreciate it. Response date: 30th August 2022
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Newbury Building Society

Setting up of new account

5
Ser up my account with the lovely Richard from the Basingstoke branch. He set it up quickly and efficiently in an extremely friendly manner with a great knowledge of their products and expertise. Reviewed on: 26th August 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it and will be sure to share your comments with Richard who will be so pleased to hear them. Response date: 26th August 2022
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Newbury Building Society

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