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Newbury Building Society: Savings reviews

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4.88
Based on 8,715 reviews, last reviewed 30th Apr 2026
81% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing customer service I was served by Bridget at the Abingdon branch and she was really helpful and knowledgeable. Reviewed on: 30th April 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8715)

Newbury Building Society Branch Review

5
My experience at NBS is always excellent, with efficient, friendly service. Reviewed on: 31st July 2022
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Reply from Newbury Building Society Hi - we really do appreciate your feedback, thank you. Response date: 29th November 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Brilliant and splendid! Very good service. Reviewed on: 31st July 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 29th November 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
As always, very efficient and helpful. Reviewed on: 31st July 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 29th November 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Excellent service, staff went beyond the call of duty. Reviewed on: 31st July 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 29th November 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Revert to full-time opening please. Reviewed on: 31st July 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback. Response date: 29th November 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Daisy was very pleasant and helpful as per usual. Reviewed on: 31st July 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 29th November 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Not many customers when I was there, but the one person who did come in for a withdrawal had all his books updated. Reviewed on: 31st July 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 24th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
All very professional and helpful. Reviewed on: 31st July 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we really do appreciate the time taken to leave us a review, thank you. Response date: 29th November 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Always helpful, friendly and polite. Reviewed on: 31st July 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Two lovely girls, polite and helpful! Reviewed on: 31st July 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to provide feedback, and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

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