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Newbury Building Society: Savings reviews

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4.88

Based on 8,716 reviews, last reviewed 1st May 2026

80% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

7%

1%

0%

0%

Latest highest rating:

5

Always polite and helpful when I visit the branch. Always polite and helpful when I visit the branch. Reviewed on: 1st May 2026

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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience.

Newbury Building Society Savings reviews (8716)

Newbury Building Society Branch Review

5

Very good customer service and friendly staff, Maricel was fantastic Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Newbury Building Society Branch Review

5

Very helpful staff who explain the options for me in a clear way Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Newbury Building Society Branch Review

5

Love the fact you have staff at branches to help and open on saturdays Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Newbury Building Society Branch Review

5

Member experience very good, but a card would be handy Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Unfortunately we are not able to provide a card, as we are not a payment service provider. We are looking to provide an app which will make transfers to current accounts more flexible. Response date: 28th February 2023

Newbury Building Society Branch Review

5

What is fantastic is the possibility to do some transactions online but with the back up of going into a physical branch, very important for old people like me Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Newbury Building Society Branch Review

5

Staff are very helpful and knowledgeable, interest rates could be higher Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Newbury Building Society Branch Review

5

Staff always make you feel welcome, nothing is too much trouble. If a member of staff is unsure they ask for help, so a good personal service Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Newbury Building Society Branch Review

5

The Newbury to me and Glenna is traditional, although up to date, the experience is as it should be friendly, lovley people who clearly love what they do Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Newbury Building Society Branch Review

5

Staff always helpful, friendly good advice. Quickly service Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Newbury Building Society Branch Review

5

Very helpful with advice and updates concerning a chaps payment coming in Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

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