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Newbury Building Society: Savings reviews

4.88
Based on 8,720 reviews, last reviewed 7th May 2026
80% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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7%
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Latest highest rating:

5

Always polite and efficient Always polite and efficient at Didcot branch Reviewed on: 7th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8720)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Uncomfortable to sit at desk, love a passbook Reviewed on: 31st July 2022
Reply from Newbury Building Society Thank you for taking time to provide feedback, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

3
Ive always been pleased with the service provided Reviewed on: 31st July 2022
Reply from Newbury Building Society Thank you for taking time to provide feedback, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Good communication from branch, when instructions at head office not followed Reviewed on: 31st July 2022
Reply from Newbury Building Society Thank you for taking time to provide feedback, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Can it be improved? ( I think not) by much? Reviewed on: 31st July 2022
Reply from Newbury Building Society Thank you for taking time to provide feedback, and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Very good customer service and friendly staff, Maricel was fantastic Reviewed on: 31st July 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Very helpful staff who explain the options for me in a clear way Reviewed on: 31st July 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Love the fact you have staff at branches to help and open on saturdays Reviewed on: 31st July 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Member experience very good, but a card would be handy Reviewed on: 31st July 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Unfortunately we are not able to provide a card, as we are not a payment service provider. We are looking to provide an app which will make transfers to current accounts more flexible. Response date: 28th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
What is fantastic is the possibility to do some transactions online but with the back up of going into a physical branch, very important for old people like me Reviewed on: 31st July 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Staff are very helpful and knowledgeable, interest rates could be higher Reviewed on: 31st July 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023
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Newbury Building Society

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