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Newbury Building Society: Savings reviews

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4.88

Based on 8,716 reviews, last reviewed 1st May 2026

80% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

7%

1%

0%

0%

Latest highest rating:

5

Always polite and helpful when I visit the branch. Always polite and helpful when I visit the branch. Reviewed on: 1st May 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience.

Newbury Building Society Savings reviews (8716)

Newbury Building Society Branch Review

5

A branch in Whitchurch would be good. Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Newbury Building Society Branch Review

4

Happy with the service, all staff are friendly. Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Newbury Building Society Branch Review

5

Very pleasant and knowledgeable staff. Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Newbury Building Society Branch Review

5

Friendly, helpful staff. Miss my local branch in Whitchurch. Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Newbury Building Society Branch Review

5

Always clear and professional but friendly. Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Newbury Building Society Branch Review

4

The staff are always pleasant and happy to explain if you need advice. Reviewed on: 31st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Advice re ISA accounts

4

We were given careful and accurate information and were able to go ahead with the investment with the minimum of fuss. Time well spent. Reviewed on: 29th July 2022

Reply from Newbury Building Society Thank you for taking time to provide feedback -we appreciate it. Response date: 1st August 2022

Very personal service

5

A very good explanation of what to expect from a Young Saver account. Reviewed on: 29th July 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review, we appreciate it. Response date: 29th July 2022

Easy!

4

I recently opened another savings account with NBS, all done online and it could not have been quicker or simpler. Access to the account was almost instant and confirmed by email and post within two days. Reviewed on: 29th July 2022

Reply from Newbury Building Society Hi - we appreciate you taking the time to leave us a review, thank you. Response date: 29th July 2022

Quality Customer Service

5

Winchester Branch - Quality Staff - Friendly Service - What more can anyone say - Great Service from answering the telephone, arranging an appointment, to setting up everything we needed in branch - Thank you so much Reviewed on: 29th July 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. We will be sure to share your comments with the Winchester branch, who will be so pleased to hear them. Response date: 29th July 2022

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