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Newbury Building Society: Savings reviews

4.88
Based on 8,716 reviews, last reviewed 1st May 2026
80% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Always polite and helpful when I visit the branch. Always polite and helpful when I visit the branch. Reviewed on: 1st May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8716)

Excellent Services

5
The person helping was extremely friendly, helpful and informed. Reviewed on: 29th July 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review, we appreciate it. Response date: 29th July 2022
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Newbury Building Society

Efficient

5
Registering was quick and simple. Reviewed on: 29th July 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 29th July 2022
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Newbury Building Society

My savings rate improvement

5
I was looking for a higher interest rate on my savings and I was given several options and I chose to move my savings to a new account paying more interest. Reviewed on: 24th July 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 25th July 2022
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Newbury Building Society

Always happy to go into Abingdon Branch

5
The staff at Abingdon Branch are always very polite helpful and and friendly. Reviewed on: 20th July 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with the Abingdon branch, who will all be so pleased to hear them. Response date: 20th July 2022
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Newbury Building Society

Opening a new savings account

4
Opening a savings account online was quite straightforward. It helped significantly that, as an existing member, Newbury held my details on their system. However, there is an option to use the telephone service which is operated by courteous, competent and helpful staff members Reviewed on: 19th July 2022
Reply from Newbury Building Society Hi- thank you for taking the time to leave us a review, we really do appreciate it. Response date: 19th July 2022
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Newbury Building Society

Very helpful

5
Maricel helped me open my existing members account, it was a Saturday morning and she couldn't have been more helpful! Great to see service with a smile isn't completely extinct. Reviewed on: 19th July 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review, we appreciate it. We will be sure to share your comments with Maricel, who will be so pleased to hear them. Response date: 19th July 2022
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Newbury Building Society

Excellent

5
Very friendly, efficient service Reviewed on: 15th July 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. Response date: 18th July 2022
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Newbury Building Society

Opening new accounts

5
Good customer telephone service, even called me back to check I understand T&C’s for new account. Very helpful Reviewed on: 15th July 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 18th July 2022
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Newbury Building Society

In branch help

5
Excellent fast customer service Reviewed on: 15th July 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 18th July 2022
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Newbury Building Society

Excellent Service

5
Gemma was excellent very helpful Reviewed on: 15th July 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Gemma, who will be so pleased to hear them. Response date: 15th July 2022
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Newbury Building Society

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