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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8716 reviews)

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4.88

Based on 8,716 reviews, last reviewed 1st May 2026

80% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Always polite and helpful when I visit the branch. Always polite and helpful when I visit the branch. Reviewed on: 1st May 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8716)

Excellent staff first classfirs

First class from start to finish Reviewed on: 15th July 2022

Reply from Newbury Building Society Hi - we really do appreciate the time taken to leave us a review, thank you. Response date: 15th July 2022

Friendly, efficient, knowledgeable staff

Very pleasant and welcoming, experience. I would highly recommend the Newbury Building Society to any prospective customer. Very knowledgeable staff and very professional. Reviewed on: 15th July 2022

Reply from Newbury Building Society Hi - thank you very much for taking the time to leave us a review, we really do appreciate it. Response date: 15th July 2022

Very smooth experience

Very easy to open an new account Reviewed on: 15th July 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really appreciate it. Response date: 15th July 2022

very good service - alot better than review proceedure

very good service -interest rates should reflect the changes in Bank of england bank rate quicker than any of its competitors Reviewed on: 11th July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it and we do use it to improve where we can. Response date: 15th July 2022

Excellent service.

HazelParker dealt with our request with kindness and efficiency.We were very happy to join the society after everything was explained to us. Reviewed on: 8th July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words, which we will be sure to share with Hazel. Response date: 11th July 2022

Counter

Very helpful, and patient Explained everything Reviewed on: 8th July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 11th July 2022

Very polite staff

I opened a new account. Everything was explained very clearly and we'll explained. Reviewed on: 8th July 2022

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 11th July 2022

Friendly, helpful and good listeners

Transferring a junior ISA from Halifax to NBS - felt looked after and an efficient process. Reviewed on: 5th July 2022

Reply from Newbury Building Society Hi - we really do appreciate the time taken to leave us a review, thank you. Response date: 5th July 2022

Excellent Service

I went in to deposit funds into my existing account & Daisy especially was very helpful and made me feel welcome and an appreciated customer. Reviewed on: 4th July 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. We will be sure to share your comments with Daisy, who will be so pleased to hear them. Response date: 5th July 2022

Friendly and helpful

We approached our local branch of Newbury Building Society in Alton as we were looking to place an amount of cash where we could have face to face information as to the best options for investing these moneys. Courtney was most helpful when we met her to arrange new accounts. The interest rates on the instant access accounts is reasonably although not the best on the market but we felt it worthwhile just to have local access in these days of on line scams! Reviewed on: 1st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it and will be sure to share your comments with the Alton branch team and Courtney. Response date: 4th July 2022

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