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Newbury Building Society: Savings reviews

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4.88
Based on 8,716 reviews, last reviewed 1st May 2026
80% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always polite and helpful when I visit the branch. Always polite and helpful when I visit the branch. Reviewed on: 1st May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8716)

New Account

5
Excellent service from the staff of the Alton branch, I love the personal service. Reviewed on: 1st July 2022
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Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it and will be sure to share your comments with our colleagues in Alton branch. Response date: 4th July 2022
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Newbury Building Society

Good experience

5
Rachel Hawkins put me at ease explaining the account type I had chosen to open succinctly and in a friendly manner. Thankyou. Reviewed on: 1st July 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it and will be sure to share your comments with Rachel, who will be so pleased to hear them. Response date: 4th July 2022
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Newbury Building Society

Opening new savings account

5
I called into the building society to update my exiting account book and transfer some money into it when I was made aware that the account I had as new member a few year ago allowed me to open a new account with a slightly better interest rate, it does have a limit of how much you can save a year. The staff were so helpful, it’s really nice to get excellent customer service. Reviewed on: 1st July 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 1st July 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Your staff are excellent its hard to improve on perfection Reviewed on: 30th June 2022
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Verified Member
Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreciate it! Response date: 4th July 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Three lovely girls on duty this morning and the removal man Reviewed on: 30th June 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Daisy very helpful as always stopped me from getting a fee 10/10 from me Reviewed on: 30th June 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will be sure to share your comments with Daisy, who will be so pleased. Response date: 28th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I first opened an account over 30 yrs ago Reviewed on: 30th June 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Staff always helpful and friendly always enjoy my visit here Reviewed on: 30th June 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to provide feedback, and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Paula and Daisy were explaining their recent experience. After a while I realised it didn Reviewed on: 30th June 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to provide feedback, and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
The new lower filing cabinets do make it look more roomy, pity they arrived broken Reviewed on: 30th June 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to provide feedback, and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

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