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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.9 (8747 reviews)

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4.90

Based on 8,747 reviews, last reviewed 19th Jun 2026

55% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

My recent access to a bank in my hometown Can access my local branch with my home town just by walking in and on most occasions find no one in front of me in a queue. Face to face help from ... Read more Reviewed on: 19th June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8747)

Quality Customer Service

Winchester Branch - Quality Staff - Friendly Service - What more can anyone say - Great Service from answering the telephone, arranging an appointment, to setting up everything we needed in branch - Thank you so much Reviewed on: 29th July 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. We will be sure to share your comments with the Winchester branch, who will be so pleased to hear them. Response date: 29th July 2022

Excellent Services

The person helping was extremely friendly, helpful and informed. Reviewed on: 29th July 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review, we appreciate it. Response date: 29th July 2022

Efficient

Registering was quick and simple. Reviewed on: 29th July 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 29th July 2022

My savings rate improvement

I was looking for a higher interest rate on my savings and I was given several options and I chose to move my savings to a new account paying more interest. Reviewed on: 24th July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 25th July 2022

Always happy to go into Abingdon Branch

The staff at Abingdon Branch are always very polite helpful and and friendly. Reviewed on: 20th July 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with the Abingdon branch, who will all be so pleased to hear them. Response date: 20th July 2022

Opening a new savings account

Opening a savings account online was quite straightforward. It helped significantly that, as an existing member, Newbury held my details on their system. However, there is an option to use the telephone service which is operated by courteous, competent and helpful staff members Reviewed on: 19th July 2022

Reply from Newbury Building Society Hi- thank you for taking the time to leave us a review, we really do appreciate it. Response date: 19th July 2022

Very helpful

Maricel helped me open my existing members account, it was a Saturday morning and she couldn't have been more helpful! Great to see service with a smile isn't completely extinct. Reviewed on: 19th July 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review, we appreciate it. We will be sure to share your comments with Maricel, who will be so pleased to hear them. Response date: 19th July 2022

Excellent

Very friendly, efficient service Reviewed on: 15th July 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. Response date: 18th July 2022

Opening new accounts

Good customer telephone service, even called me back to check I understand T&C’s for new account. Very helpful Reviewed on: 15th July 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 18th July 2022

In branch help

Excellent fast customer service Reviewed on: 15th July 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 18th July 2022

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