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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.90
Based on 8,747 reviews, last reviewed 19th Jun 2026
55% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

My recent access to a bank in my hometown Can access my local branch with my home town just by walking in and on most occasions find no one in front of me in a queue. Face to face help from ... Read more Reviewed on: 19th June 2026
Judith Q's avatar
Judith Q

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8747)

Excellent Service

5
Gemma was excellent very helpful Reviewed on: 15th July 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Gemma, who will be so pleased to hear them. Response date: 15th July 2022
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Newbury Building Society

Excellent staff first classfirs

5
First class from start to finish Reviewed on: 15th July 2022
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Verified Member
Reply from Newbury Building Society Hi - we really do appreciate the time taken to leave us a review, thank you. Response date: 15th July 2022
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Newbury Building Society

Friendly, efficient, knowledgeable staff

5
Very pleasant and welcoming, experience. I would highly recommend the Newbury Building Society to any prospective customer. Very knowledgeable staff and very professional. Reviewed on: 15th July 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you very much for taking the time to leave us a review, we really do appreciate it. Response date: 15th July 2022
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Newbury Building Society

Very smooth experience

5
Very easy to open an new account Reviewed on: 15th July 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really appreciate it. Response date: 15th July 2022
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Newbury Building Society

very good service - alot better than review proceedure

4
very good service -interest rates should reflect the changes in Bank of england bank rate quicker than any of its competitors Reviewed on: 11th July 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it and we do use it to improve where we can. Response date: 15th July 2022
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Newbury Building Society

Excellent service.

5
HazelParker dealt with our request with kindness and efficiency.We were very happy to join the society after everything was explained to us. Reviewed on: 8th July 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words, which we will be sure to share with Hazel. Response date: 11th July 2022
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Newbury Building Society

Counter

5
Very helpful, and patient Explained everything Reviewed on: 8th July 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 11th July 2022
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Newbury Building Society

Very polite staff

5
I opened a new account. Everything was explained very clearly and we'll explained. Reviewed on: 8th July 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 11th July 2022
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Newbury Building Society

Friendly, helpful and good listeners

5
Transferring a junior ISA from Halifax to NBS - felt looked after and an efficient process. Reviewed on: 5th July 2022
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Verified Member
Reply from Newbury Building Society Hi - we really do appreciate the time taken to leave us a review, thank you. Response date: 5th July 2022
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Newbury Building Society

Excellent Service

5
I went in to deposit funds into my existing account & Daisy especially was very helpful and made me feel welcome and an appreciated customer. Reviewed on: 4th July 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. We will be sure to share your comments with Daisy, who will be so pleased to hear them. Response date: 5th July 2022
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Newbury Building Society

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