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Newbury Building Society: Savings reviews

4.88
Based on 8,716 reviews, last reviewed 1st May 2026
81% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always polite and helpful when I visit the branch. Always polite and helpful when I visit the branch. Reviewed on: 1st May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8716)

Newbury Building Society Branch Review

5
I like the face to face contact as getting the right information directly Reviewed on: 30th June 2022
Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreciate it. Response date: 13th March 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Very friendly, non-judgemental service Reviewed on: 30th June 2022
Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreciate it. Response date: 13th March 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Lovely staff all so friendly and accomodating Reviewed on: 30th June 2022
Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreciate it. Response date: 13th March 2023
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Newbury Building Society

Changing accounts to simplify our needs.

5
Very efficient staff and simple explanations. Samantha was very patient with us. Reviewed on: 29th June 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. We will be sure to share your comments with Samantha, who will be so pleased to hear them. Response date: 30th June 2022
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Newbury Building Society

Amazing Service as always

5
Daisy at the Hungerford branch was fantastic as always, first class service everyday will always recommend the Hungerford branch to anyone. The girls there are so polite and helpful all the time. Reviewed on: 28th June 2022
Reply from Newbury Building Society Hi Mrs Stacey - thank you for taking the time to leave us a kind review, we really do appreciate it. We will be sure to share your comments with Daisy, who will be so pleased to hear them. Response date: 29th June 2022
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Newbury Building Society

Sorting out accounts

5
Samantha was very helpful. She gave us good advice and introduced us to a much easier account which will save us a lot of hassle. Reviewed on: 28th June 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Samantha, who will be so pleased to hear them. Response date: 28th June 2022
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Newbury Building Society

Opening EMA

5
Polite, knowledgeable assistant who explained everything and opened our new accounts efficiently. She was extremely personable, a credit NBS. Reviewed on: 24th June 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review, we really do appreciate it. Response date: 27th June 2022
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Newbury Building Society

Good Introduction to Newbury BS

4
Opened my first Newbry BS savings account. Very welcoming and positive approach by both the staff I dealt with. Everything clearly explained and in at an appropriate level of detail. The interest rates on offer were attractive when compared to bank savings account. I look forward to long and fruitful relationship with the Newbury. Reviewed on: 24th June 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 27th June 2022
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Newbury Building Society

Easy as pie

5
I wanted to open an Existing Members account. The process (via the website) was very straightforward and was completed in no time whatsover!!! Reviewed on: 24th June 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 27th June 2022
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Newbury Building Society

So happy with face to face help!

5
Very helpful and I’m so pleased with the service I’m going to open up another account. Can’t praise the Newbury Building Society enough. I think it’s very comforting to know , you can still speak to someone in person in these changing times. Very pleased overall Reviewed on: 24th June 2022
Reply from Newbury Building Society Hi - thank you very much for taking the time to leave us a kind review. We really do appreciate it. Response date: 27th June 2022
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Newbury Building Society

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