Write a review

Newsletter

Go to business site

Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.90 (8798 reviews)

View other Newbury Building Society products

4.90

Based on 8,798 reviews, last reviewed 17th Sep 2026

18% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

great service from shravina today in wokingham great service from shravina today in wokingham Reviewed on: 17th September 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

Visit provider site Read all reviews Write a review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Newbury Building Society Savings reviews (8798)

Newbury Building Society Branch Review

I came with my deaf dad, staff were understanding and caring, they spoke to him slowley and clearly which was perfect Reviewed on: 18th June 2022

Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreciate it. Response date: 13th March 2023

Online functionality needs a lot of work

I opened an Existing Members Account and tried to transfer money from my Welcome to Newbury account online. The menu options to do so were not available to me, so I contacted NBS. After several interactions the menu options were enabled - but they should have been available from the start. But when I tried moving money I got an error - all due to an over-subscription 3 years ago where I deposited more money than was allowed, which was then returned to me. This was identified as a bug in the system. All this gives me little confidence that NBS online functionality is robust and fit for purpose. The only reason I would continue to use NBS is that it is local, but compared to the likes of Marcus and Chase the set up is really amateurish. Reviewed on: 17th June 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we will ensure your comments and experience are reviewed by the customer service teams. We are working to improve on online service provision and the feedback you have provided is very useful to us to highlight where we can make improvements. Many thanks. Response date: 20th June 2022

Excellent

Really excellent service. Good advice. Very personable. Thank you Reviewed on: 17th June 2022

Reply from Newbury Building Society Thank you for taking time to provide feedback - we appreciate it. Response date: 20th June 2022

Opening new account

Staff very helpful, explained all details required a very efficient service Reviewed on: 16th June 2022

Reply from Newbury Building Society Thank you for taking time to provide feedback - we appreciate it. Response date: 17th June 2022

Fantastic service

Excellent service, very informative, very pleased. Reviewed on: 15th June 2022

Reply from Newbury Building Society Thank you for your kind words and taking time to leave feedback - we appreciate it. Response date: 16th June 2022

Opening EMA

Very polite, friendly and helpful staff. Application and transfer of monies went smoothly. Reviewed on: 10th June 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 10th June 2022

Newbie to Newbury

I opened my first account last year, and found it super easy to open another. Reviewed on: 9th June 2022

Reply from Newbury Building Society Welcome to the Newbury! Thank you for taking time to leave feedback - we appreciate it. Response date: 10th June 2022

Very helpful

I was given ample time in an unrushed way to work through the process of opening various savings accounts. And to return later with more to deal with. Reviewed on: 9th June 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Welcome to the Newbury! Response date: 10th June 2022

Customer review

First class service given to us by Catherine Newitt Reviewed on: 9th June 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will be sure to share your comments with Catherine! Response date: 10th June 2022

Opening a account

First class service given by Ms Catherine Newitt Reviewed on: 9th June 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will be sure to share your comments with Catherine. Response date: 10th June 2022

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Easy access and notice accounts
from Paragon Bank 4.32 from 8 reviews
Savings
from The Stafford Building Society 4.57 from 52 reviews
Customer Saver
from Bank of Ireland 3.91 from 2 reviews

Want to see more from Newbury Building Society?

Mortgages
from Newbury Building Society 4.83 from 1419 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub