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Newbury Building Society: Savings reviews

4.85
Based on 7,209 reviews, last reviewed 4th Feb 2025
5% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Welcome change from most retail banking Very easy to book and subsequently change/manage my appointment. I was welcomed and not kept waiting. Leah thoroughly explained the products on offer ... Read more Reviewed on: 4th February 2025
Walter's avatar
Walter

Latest lowest rating:

1

In branch service review Very unfriendly to disabled people. All the seating is too local and I hurt myself. Reviewed on: 31st December 2024
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (7209)

FRIENDLY, SMALL ENOUGH TO BE PERSONAL.

5
Always helpful, welcoming and friendly. My wife and I are made to feel like we are important to the Society. Reviewed on: 4th January 2018

The best

5
Great staff, as with the mortgage category. Friendly, professional and knowledgeable - consistantly willing to support and provide best advice for the customer, as distinct from The Society. Reviewed on: 4th January 2018

Service Excellence

5
Great customer focus and local support. Reviewed on: 4th January 2018

Professional, yet local, feel to our interactions.

5
The Newbury strikes a really good balance between being a professional financial institution while retaining sufficient "old world" charm to still feel friendly, trustworthy and local. Reviewed on: 4th January 2018

Ethical bank!

5
Excellent service from a bank with its heart in the right place! Reviewed on: 4th January 2018

Simply the best

5
Delighted with the service I've received over the years from the Newbury. Friendly, understanding staff. Local is best as far as I'm concerned Reviewed on: 4th January 2018

Excellent service

5
Helpful staff at our local Newbury Building Society. Bank offers good interest rates for savers. Reviewed on: 4th January 2018

Excellent Customer Service

5
The Newbury Building Society provides excellent customer service and advice on savings. Reviewed on: 4th January 2018

More than expected

5
The Wokingham branch went out of their way to add new accounts for my wife and I. Splitting one check across two accounts, pre-entering information already held, etc. Frankly, not the service one normally receives and in a positive way. Reviewed on: 4th January 2018

CHOICE OF SAVINGS ACCOUNTS

5
This Company is very proactive in providing details of and recommending the best options for investment opportunities. Friendly and accommodating staff both at Branch level and over the telephone. Reviewed on: 4th January 2018

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