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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8710 reviews)

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4.88

Based on 8,710 reviews, last reviewed 28th Apr 2026

87% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Amy at Didcot No one explains the leaflets as well as AMY.very professional lady.she is I Believe a credit to her organisation Reviewed on: 28th April 2026

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Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8710)

In branch service review

Provided a good review of account options. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your feedback. We're glad to hear you received a clear and helpful review of your account options — supporting informed decisions is important to us. Response date: 8th August 2025

In branch service review

A good and helpful Society, they can answer any of my questions. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your kind words. We're really pleased to hear you find us helpful and that we’ve been able to answer your questions. Response date: 8th August 2025

In branch service review

Everyone who I spoke to was delightful and very helpful. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your lovely feedback. We're so pleased to hear that everyone you spoke to was both delightful and helpful — it’s great to know our team made such a positive impression. Response date: 8th August 2025

In branch service review

I always like to do my banking with a real person. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your feedback. We’re really pleased to hear you enjoy doing your banking face-to-face — we know how important that personal connection can be, and our team is always here to help. Response date: 8th August 2025

In branch service review

Great customer service, good mixture of accounts. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thanks for the great feedback. We're really glad you’re happy with the customer service and found a good mix of accounts to suit your needs. That’s exactly what we aim for. Response date: 8th August 2025

In branch service review

Great to speak face-to-face with someone. Very helpful staff. Reviewed on: 31st July 2025

Reply from Newbury Building Society It’s great to hear you enjoyed speaking with someone face-to-face. We’re glad our team were able to help — we know how valuable that personal touch can be. Response date: 8th August 2025

In branch service review

Always very friendly and helpful - all the staff at Wokingham. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your lovely feedback. It’s great to hear that all the staff at our Wokingham branch have been consistently friendly and helpful. Response date: 8th August 2025

In branch service review

The staff are always so helpful, professional and patient. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your kind words. It’s lovely to hear that our team’s helpfulness, professionalism and patience have made a positive impression. Response date: 8th August 2025

In branch service review

Excellent, and the staff are very helpful and professional. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thanks so much for your feedback. We're really pleased to hear you had an excellent experience and that our staff came across as both helpful and professional. Response date: 8th August 2025

In branch service review

Old-fashioned but all the better for it. Face-to-face contact, lovely staff and online access. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your thoughtful feedback. We're glad you value our traditional approach. We believe face-to-face contact and friendly, knowledgeable staff make all the difference. It's great to hear that online access adds to the experience too. Response date: 8th August 2025

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Newbury Building Society: Savings reviews

87% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8710)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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