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Newbury Building Society: Savings reviews

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4.88
Based on 8,710 reviews, last reviewed 28th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amy at Didcot No one explains the leaflets as well as AMY.very professional lady.she is I Believe a credit to her organisation Reviewed on: 28th April 2026
Verified source

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8710)

In branch service review

5
Always offer good advice about savings accounts. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks for your feedback. We're really pleased to hear our advice on savings accounts has been helpful — it's great to know we're supporting you in making informed choices. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Still easy to access balance with passbook. Never have to wait long to be seen. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your feedback. We're glad to hear that accessing your balance with a passbook remains easy and that you’re seen promptly when visiting. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Better online banking services needed. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks for your feedback. We appreciate your thoughts on improving our online banking services and are always working to enhance the experience for our members. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Ritu very helpful when I initially popped in to find out about savings accounts and now setting one up. Reviewed on: 31st July 2025
Reply from Newbury Building Society We're so pleased to hear that Ritu was helpful when you first visited to learn about savings accounts, and that you're now setting one up. Thank you for your feedback. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Friendly service. IT could be updated for more digital forms and processes though. Reviewed on: 31st July 2025
Reply from Newbury Building Society We're glad you’ve found our service friendly and appreciate your thoughts on improving our digital processes. Thank you for your feedback. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Always very friendly and helpful. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you! We're really glad to hear you find us friendly and helpful. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Always, friendly, professional and helpful. Reviewed on: 31st July 2025
Reply from Newbury Building Society We really appreciate your feedback — it's great to know we're hitting the mark! Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Justine and Holly in Wokingham are incredible, so helpful, patient and understanding. Reviewed on: 31st July 2025
Reply from Newbury Building Society We're so glad you had a great experience with us and especially with Justine and Holly! We'll be sure to pass along your compliments. Thanks for taking the time to share your feedback! Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Super helpful and very understanding. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear it. Response date: 8th August 2025
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Newbury Building Society

In branch service review

4
Being able to communicate with a human and being treated with respect and good old-fashioned service. Only interest rates could be better but that is not the be all and end all. Reviewed on: 31st July 2025
Reply from Newbury Building Society We're really pleased to hear you value being able to speak with a real person and appreciate the respectful, old-fashioned service our team provides. Thank you for your thoughtful review. Response date: 8th August 2025
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Newbury Building Society

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