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Newbury Building Society: Savings reviews

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4.89
Based on 8,676 reviews, last reviewed 5th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

We were treated with respect and made welcome. We were treated with respect and made welcome. We felt we were amongst friends who did everything for us apart from us signing Reviewed on: 5th March 2026
Phil Monger's avatar
Phil Monger

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8676)

In branch service review

5
I like being able to go into the branch and find everyone extremely helpful. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks so much! It’s great to know our in-branch service continues to support you well. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
High street presence. Talk to a human. First class service. Reviewed on: 31st July 2025
Reply from Newbury Building Society Lovely to hear! We’re committed to first-class service with a personal touch. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Always friendly, knowledgeable staff and efficient service. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks so much! We’re proud to offer helpful service with a knowledgeable team. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Very welcoming, polite and made it easy to open an account. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks so much! We're glad the account opening process felt smooth and welcoming. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Seen promptly without an appointment. Great customer service. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks for the kind words! We're pleased our team could support you quickly and professionally. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Isobel helped me today, she was very professional but made me feel comfortable and helped me with no appointment to tranfer an ISA. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for sharing your experience. It’s lovely to hear that Isobel made you feel welcome and well looked after. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
I love Newbury Building Society. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your kind words! We're delighted to hear you had a positive experience with Newbury Building Society. Your support means a lot to us. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Staff at the Hungerford branch are excellent, clear, concise - no jargon and very informative. Reviewed on: 31st July 2025
Reply from Newbury Building Society It’s wonderful to know our Hungerford branch team made a positive impression. Thank you for your kind words. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Local branches and still use passbooks. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thank you for your positive review! Our passbooks are a traditional feature we’re proud to offer, and it’s lovely to hear our branch team made your visit enjoyable. Response date: 8th August 2025
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Newbury Building Society

In branch service review

5
Leah was very informative and told me about the lcoal things happening including the kebab shop is closing. Reviewed on: 31st July 2025
Reply from Newbury Building Society Thanks for leaving a review. It’s great to know that Leah made your experience a positive one. Response date: 8th August 2025
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Newbury Building Society

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