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NewDay: Aqua credit cards reviews

Name: Aqua credit cards
Rating: 4.87 (2848 reviews)

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4.88

Based on 2,848 reviews, last reviewed 28th Jan 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

customer servic... Ihave had good experience and there customer service is good can talk well and clearly what ever the issues are and easy to unstand our to use the ... Read more Reviewed on: 28th January 2026

Latest lowest rating:

1

Untrustworthy company The adverts paint the cards as good for those with a poor credit rating but they put me onto a pay down scheme and then they sold my account to a debt... Read more Reviewed on: 29th May 2025

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About this product

Aqua credit cards are available for everyday spending, building credit and balance transfers.

Aqua adjust your credit limit as they get to know you and could increase it if you manage your account well. The Aqua Classic card is specifically designed to help you build your credit score.

Aqua credit card reviews help you find out what it’s really like to be a customer. If you’ve used Aqua before, you can also leave a review and share your experience.

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NewDay Aqua credit cards reviews (2848)

excellent service

Through the time I have been with Aqua, I find them to give an excellent service Reviewed on: 8th March 2022

very good company

I opened my first credit card account with aqua and it’s been smooth sailing. The aqua coach is so amazing in letting me know how to build my credit course and enduring I don’t spend beyond my means. The app is very easy to use and I get regular updates in regards to statements coming out and how much I owe. Would definitely recommend aqua! Reviewed on: 8th March 2022

Easy, reliable and honest

Using aqua has always been really easy and straight forward, they don’t have these hidden fees and it’s really easy to make payments. They ask if you would like an increase or not they always check if it’s the right thing for you to do. Would recommend to my friends and family. Reviewed on: 8th March 2022

Very happy

Extremely happy with everything Reviewed on: 8th March 2022

Great customer service always

a easy and stress free dealing with new day. Reviewed on: 8th March 2022

Excellent service

Great way to help build credit score as well as the apps easy interface for users Reviewed on: 8th March 2022

Rip off worse card ever

I bought two jkts from Amazon total £200. both were far too small, so returned them for refund……but they do not do refunds, they place £200 credit to my account. They then took the £200 via DD and told me that’s how it works. So to get my money back I have to spend my £200 credit”……..via aAmazon which could take months. NEW DAY DO NOT DO REFUNDS …BE WARNED. Reviewed on: 10th January 2022

New Day lost £1300 payment

Avoid Amazon credit card, I paid over £1300 and received an email stating the payment was unsuccessful and no money was taken however it was taken and received by New Day. I raised the issue with them on 19th Nov and 5 days later I'm still waiting. I phoned and asked to speak to a manager on 22nd and I was told no manager was available, I asked could a manager phone me back, I was told they would, two days later I've still not received a call back. This morning, 24th November I phoned again and asked to speak to a manager. I was told they would get one however I am still on hold 30 minutes later. Customer service is appalling, they don't care that they have lost £1300 of my money. Reviewed on: 24th November 2021

Aqua God

This is my second credit card and it's absolutely good. The process issuing my credit card were so fast and the Online Account Manager is quite impressing. Thanks a lot Aqua and God Bless! Reviewed on: 31st August 2021

Awful customer service

Just try closing a NewDay account and see what happens. They will say they have informed the credit reference agencies, then dont. They will say the account is closed, then continue to register it as active. Some form of bizarre punishment perhaps, but unprofessional certainly Reviewed on: 8th July 2021

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