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NewDay: Aqua credit cards reviews

Name: Aqua credit cards
Rating: 4.87 (2848 reviews)

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4.88

Based on 2,848 reviews, last reviewed 28th Jan 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

customer servic... Ihave had good experience and there customer service is good can talk well and clearly what ever the issues are and easy to unstand our to use the ... Read more Reviewed on: 28th January 2026

Latest lowest rating:

1

Untrustworthy company The adverts paint the cards as good for those with a poor credit rating but they put me onto a pay down scheme and then they sold my account to a debt... Read more Reviewed on: 29th May 2025

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About this product

Aqua credit cards are available for everyday spending, building credit and balance transfers.

Aqua adjust your credit limit as they get to know you and could increase it if you manage your account well. The Aqua Classic card is specifically designed to help you build your credit score.

Aqua credit card reviews help you find out what it’s really like to be a customer. If you’ve used Aqua before, you can also leave a review and share your experience.

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NewDay Aqua credit cards reviews (2848)

Available credit

Very easy to acquire. Very high APR but if you know anything about credit it's easy not to pay it! Brilliant for getting on the credit ladder. Reviewed on: 14th June 2021

NewDay Fraud Scam ?

My wife had fraudulent charges on her Laura Ashley credit card. NewDay claim she is liable because someone had used her name and credit card details. The card payments were to a PayPal account she doesn't own with an eBay customer ID she doesn't have. It's a clear case of fraud, one that even the banks would have accepted, but NewDay have refused to take any responsibility or to return any credit she had on her card. They now claim she is in debt and could try to force her to pay up or face damage to her credit score, interest charges and debt recovery action. We may be forced to take legal action to gain a refund. Is this the sort of company anyone wants to be dealing with ? This could happen to you. We won't go near them again. Reviewed on: 4th June 2021

Good service but bad interest rates

I had this credit card for spending abroad, offering no foreign currency fees. It is perfect for this! If you leave a balance at the end of the month, the interest rates are hefty though! Reviewed on: 12th July 2020

Amazing

Love my credit card. I use it every month. Reviewed on: 9th November 2018

Customer service below average

Sometimes you might speak to someone who is friendly and helpful. Sometimes you might speak to someone who is friendly but hasn't a clue what they're doing. Most of the time, though, you'll speak to someone who sounds bored and couldn't give a stuff. Reviewed on: 1st June 2018

Lie and Cheat to Steal your Money

As seen in the title this company will lie and cheat to take your money. Even provided a recording of a call showing them giving false information they wont ever admit fault. There are far far better companies out there choose any of those. Reviewed on: 16th May 2018

Pathetic customer service

I got my card from Debanham store. Next day on the first transaction they blocked my card without sending me any communication. When I called then they said that they are unblocking it.Call waiting time was around an hour. Still they did not unblock ,i called again after 2 days ,this time waiting time was even longer.One hour plus.. Again they are saying that they are unblocking but i do not know .. Overall extremely bad experience. Reviewed on: 23rd November 2017

Easy to use card but account management less than perfect

Although the card itself works great and the processes behind the scenes such as regular credit limit increases are smooth the online account management seems very slow to make changes. Reviewed on: 30th June 2017

Great credit card for travel and everyday use

I really like that I can use my Aqua credit card abroad knowing that I won't incur any extra fees. The online app is great - I use it to keep track of my spending and I receive a text and email when my statement is ready. Reviewed on: 1st June 2017

Excellent for improving your credit score

I've had an excellent service from New day. All charges are clear and the app is really handy to keep a track of your spending and payment history Reviewed on: 30th May 2017

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