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NewDay: Aqua credit cards reviews

4.88
Based on 2,845 reviews, last reviewed 14th Jul 2025
67% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Best ever credit card in the uk- Best ever credit card in the uk- Reviewed on: 14th July 2025
Nilakantha Kuila's avatar
Nilakantha Kuila

Latest lowest rating:

1

Untrustworthy company The adverts paint the cards as good for those with a poor credit rating but they put me onto a pay down scheme and then they sold my account to a debt... Read more Reviewed on: 29th May 2025
Trevor D's avatar
Trevor D

About this product

Aqua credit cards are available for everyday spending, building credit and balance transfers.

Aqua adjust your credit limit as they get to know you and could increase it if you manage your account well. The Aqua Classic card is specifically designed to help you build your credit score.

Aqua credit card reviews help you find out what it’s really like to be a customer. If you’ve used Aqua before, you can also leave a review and share your experience.

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NewDay Aqua credit cards reviews (2845)

Amazing

5
Love my credit card. I use it every month. Reviewed on: 9th November 2018

Customer service below average

3
Sometimes you might speak to someone who is friendly and helpful. Sometimes you might speak to someone who is friendly but hasn't a clue what they're doing. Most of the time, though, you'll speak to someone who sounds bored and couldn't give a stuff. Reviewed on: 1st June 2018

Lie and Cheat to Steal your Money

1
As seen in the title this company will lie and cheat to take your money. Even provided a recording of a call showing them giving false information they wont ever admit fault. There are far far better companies out there choose any of those. Reviewed on: 16th May 2018

Pathetic customer service

1
I got my card from Debanham store. Next day on the first transaction they blocked my card without sending me any communication. When I called then they said that they are unblocking it.Call waiting time was around an hour. Still they did not unblock ,i called again after 2 days ,this time waiting time was even longer.One hour plus.. Again they are saying that they are unblocking but i do not know .. Overall extremely bad experience. Reviewed on: 23rd November 2017

Easy to use card but account management less than perfect

3
Although the card itself works great and the processes behind the scenes such as regular credit limit increases are smooth the online account management seems very slow to make changes. Reviewed on: 30th June 2017

Great credit card for travel and everyday use

4
I really like that I can use my Aqua credit card abroad knowing that I won't incur any extra fees. The online app is great - I use it to keep track of my spending and I receive a text and email when my statement is ready. Reviewed on: 1st June 2017

Excellent for improving your credit score

5
I've had an excellent service from New day. All charges are clear and the app is really handy to keep a track of your spending and payment history Reviewed on: 30th May 2017

Great card

4
Took a coupe of weeks to arrive after acceptance but other than that I have never had a problem. I do wish my card was contactless though Reviewed on: 7th May 2017

Pleased with there service

5
They have been helpful and increased my limit after 4months would recommend Reviewed on: 1st May 2017

Easy fast and fair

5
I have an aqua credit card and they are brilliant they offered me the largest credit limit and I get a text every month if any charges or interest will make me exceed my limit and it is done before they take it so I find them fair the whole application process is fast and payments appear on the account quicker than the others I have overall highly recommended Reviewed on: 29th April 2017

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