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NewDay: Aqua Credit Card reviews

Name: Aqua Credit Card
Rating: 4.87 (2844 reviews)

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4.88

Based on 2,844 reviews, last reviewed 29th May 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Good card easy to get and pay off Good card easy to get and pay off Reviewed on: 5th May 2025

Latest lowest rating:

1

Untrustworthy company The adverts paint the cards as good for those with a poor credit rating but they put me onto a pay down scheme and then they sold my account to a debt... Read more Reviewed on: 29th May 2025

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About this product

NewDay Aqua reviews can help you to find out about the pros and cons of the Aqua credit card. What kind of features do NewDay customers like? Find out more about the NewDay Aqua by reading our trusted Smart Money People reviews. You can also write your own NewDay Aqua reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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NewDay Aqua Credit Card reviews (2844)

Fraud £128 on my newday account. I have been called a liar!!!

After checking my statement, I noticed 2 transactions. 1 of £28 and the other £100 made in Peacocks in Falmouth. I had not been to Falmouth and alarm bells started ringing. Also the fact that they were rounded up figures ( not the case if you are buying in a store). After over an hour on the phone, I was told to ring back the following day. I did this and again another hour . In the meantime I had emailed them (after being told there was no email address) to be told. Newday cards (Outfit) cannot be used in Peacocks!!! Funny that as I regularly use Peacocks to buy my grandchildrens clothes. After spending the last 4 days now, numerous emails and phone calls, I have just been told by newday that I am a "Liar" as it was a chip and pin transaction. I DON'T CARE, THESE ARE NOT MY TRANSACTIONS. Right time to take legal action I think!!! Hate bad unprofessional customer service!! Reviewed on: 6th January 2017

No perks

The Aqua credit card, well it's ok but has no perks really Reviewed on: 30th November 2016

Do not touch them keep well away! New Day is a nightmare

Do not under any circumstances touch this company no matter how much you want a credit card. They charge you no matter what, apr is massive, access to online account, well once you are late online is none existent, you offer to pay by DD but refused if you account is behind??? They get your address wrong and you pay for it, no statements, but its your fault even though you gave them the right address. Awful company, unfair! Wish I had never done it. Reviewed on: 6th November 2016

Great for building credit history and when others say 'no'.

If, like me, you've moved fairly recently to the UK and have had to start your credit and banking history from scratch, the Aqua Advance Credit Card is a good starting point. They say 'yes' where others say 'no' - probably best to try credit card application simulators to check your chances of getting accepted by any provider before collecting too many hits on your credit history. Applying and using your card is really simple and you'll get text and email reminders to pay your statement on time. The website is not the most intuitive of all, but after searching around a bit, you'll usually find what you need. After half a year of using the card responsibly and paying in full every month I asked for a credit limit increase which was promptly granted. The rates are very high, but if you always pay in full, it doesn't make that much difference since you're not paying them anyway. And in the meantime you'll be able to build your credit history and make way for getting better deals down the road. Reviewed on: 26th August 2015

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