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One Call Insurance: Business Vehicle Insurance Broker reviews

Name: Business Vehicle Insurance Broker
Rating: 4.83 (1613 reviews)

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4.85

Based on 1,613 reviews, last reviewed 14th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

It was fast & inexpensive service It was fast & inexpensive service Reviewed on: 14th October 2025

Latest lowest rating:

1

When cancelling a policy you pay in advance with 5 m... When cancelling a policy you pay in advance with 5 months left you are told with the cancel fee there no no refund.. Reviewed on: 24th July 2025

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About this product

One Call Insurance work with 16 providers on their panel to provide business vehicle insurance that covers vans.

Policies include breakdown membership, legal cover and a replacement vehicle. Optional extras are available including tool protection, public and employer’s liability.

One Call Insurance business vehicle insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Business Vehicle Insurance Broker reviews (1613)

Review of the One Call Insurance, Business Vehicle Insurance Broker:

Terrible experience

I had van insurance for a year was set to renew 12/08/22. I added another van to the fleet so took out another insurance with them. Next day I wanted to add another driver wouldn't let me amend online so got shoved to chat, chat sent me back online and online sent me to chat! Chat then pushed me to someone else on chat and chat then timed out. It took me waiting through chat 5hrs to do a 5minute job. The chat has to be kept active or times out and ends. In the end I cancelled my new van insurance and stopped the renewal. The time and stress it took for this one job I wonder what they would do if I actually had a claim. FYI don't try and call the claim line to get put through to talk to someone as they are a separate company and get this issue all the time, so much so they have requested a number for people to contact. Reviewed on: 8th August 2022

just one call

always proffesional call staff on hand to deal with ones questions Reviewed on: 10th October 2025

Easy insuranceand straight forward

Easy and straight forward,reasonable prices cover Reviewed on: 10th October 2025

Good customer service, great communication

Good customer service, great communication and good value Reviewed on: 10th October 2025

Can be trusted to get best price

Unlike other insurance companies they really get you the best price Reviewed on: 10th October 2025

Good company to be involved with

Good company to be involved with Reviewed on: 10th October 2025

Competitive pricing, easy to organise online.

Competitive pricing, easy to organise online. Reviewed on: 10th October 2025

Prompt response and competitive comprehensive pricin...

Prompt response and competitive comprehensive pricing provided Reviewed on: 10th October 2025

Business van insurance

I have been with one call insurance fir about 5 years now I never have a problem my insurance has come down over the years which is unusual for most insurance brokers will stay with them fir as long as I can Reviewed on: 10th October 2025

Good value for money,in clear, plain English..

I have insured my car with One Call for several years. I have found them easy to deal with when discussing the range of cover available on renewal in clear, plain English. Compared with other motor insurers, the package of cover negotiated is good value for money. Reviewed on: 10th October 2025

Nothing but great experience,s with one call

Nothing but great experience,s with one call Reviewed on: 9th October 2025

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