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One Call Insurance: Car Insurance Broker reviews

4.86
Based on 23,131 reviews, last reviewed 14th Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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8%
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1%
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0%
See only 1 star reviews
2%

Latest highest rating:

5

Well Done advisor EB7 Queried my car insurance renewal fee. Online Chat with advisor EB7 who was very efficient, dealt with my query very well and came up with a much more ... Read more Reviewed on: 14th January 2026
Robert D's avatar
Robert D

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car Insurance Broker reviews (23131)

Review of the One Call Insurance, Car Insurance Broker:

Good value and customer service

5
Good price and good customer service, easy to use Reviewed on: 11th September 2021

Well Done advisor EB7

5
Queried my car insurance renewal fee. Online Chat with advisor EB7 who was very efficient, dealt with my query very well and came up with a much more acceptable renewal fee that means I will stay with Onecall for my car insurance. Reviewed on: 14th January 2026

Good phone customer service

4
Good phone customer service when changes needed to policy Reviewed on: 2nd January 2026

More competitive quote using Chatbot

5
I was able to get a more competitive quote using the Chatbot facility and this included the same extras such as legal cover. Reviewed on: 6th November 2025

Always a GREAT price & staff are helpful & patient w...

5
Always a GREAT price & staff are helpful & patient with requests & prices Reviewed on: 3rd November 2025

one call and your insurance is done

5
one call have been the best on service and price the service is first cless Reviewed on: 28th October 2025

I found you to be extremely helpful and the person...

5
I found you to be extremely helpful and the person I spoke to was able to answer all my queries Reviewed on: 27th October 2025

The broker (EB7) was very patient, extremely clear a...

5
The broker (EB7) was very patient, extremely clear and helped me understand the answers to my questions. Honestly a pleasure to speak to and an asset to your team! Thank you soo much Ed as I was very anxious about calling. Reviewed on: 27th October 2025

Great Car Ins Broker

4
Rang to make changes and politely, promptly and efficiently dealt with by Edward Bartlett (EB7) Reviewed on: 27th October 2025

easy to administer and great value

5
easy to administer and great value Reviewed on: 27th October 2025

Surprisingly Helpful and Patient

5
During what for me was a difficult bereavement time, One Call Insurance were far more patient and helpful than I expected from a primarily online remote service. following Reviewed on: 26th October 2025

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