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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

Good value for money.

Good value for money. Premiums are on a par with other car insurance providers. I do not have to worry about renewal since it is all done by One Call. Reviewed on: 25th September 2024

A real person to answer your query

It was such a relief to be able to talk with a customer service representative quickly Reviewed on: 25th September 2024

I felt valued as a customer.

I was called out of the blue by one of their customer service team. The lady who spoke to me asked if everything was okay with car insurance cover that I had bought. She also asked if I had logged onto the online portal for all the information about my cover. In all my years of buying car insurance no one has ever done that before. I feel that as a customer I am really valued. I am very impressed. Reviewed on: 25th September 2024

Friendly staff and explained the policy in detail

Friendly staff and explained the policy in detail Reviewed on: 25th September 2024

Always helpful with any query, able to sort problem...

Always helpful with any query, able to sort problem promptly. Friendly staff Reviewed on: 25th September 2024

happy to recommend,used for years

happy to recommend,used for years Reviewed on: 25th September 2024

- What's not to like

Found on a Google search, easy quotation, as good cover as my existing policy, easy to purchase and at a great price - What's not to like. Reviewed on: 25th September 2024

Always very professional and friendly service a exce...

Always very professional and friendly service a excellent customer service Reviewed on: 25th September 2024

Never had any issues, always pleasant whenever I hav...

Never had any issues, always pleasant whenever I have spoken to them. I have claimed once and had no problems Reviewed on: 25th September 2024

Had no problems at all with One Call and find them g...

Had no problems at all with One Call and find them good value. Reviewed on: 25th September 2024

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