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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

Had issues logging into customer portal and needed t...

Had issues logging into customer portal and needed to upload documents quick chat with HS1 and it was all done and accepted in 10mins Reviewed on: 20th September 2024

Quick and easy results!

Quick and easy results completely solving my issues. Clear and accurate information from the agent (HS1) Reviewed on: 20th September 2024

Smooth Renewal Process

AM4, the agent online, was polite, thorough and assisted with my car insurance renewal swiftly. Reviewed on: 20th September 2024

Jennifer JF3

Good experience on the live chat function with Jennifer JF3 , I hate these things normally as its never the same as speaking with a human, but the experience was good and we got there in the end. Very efficient overall Reviewed on: 20th September 2024

Financial Difficulties Support

I had to request an extension to a payment due to financial issues they were very supportive and made the arrangments and updated the records to show my new employment so that my insurance records were accurate. Reviewed on: 20th September 2024

Quick and easy.

Quick and easy to get sorted with helpful live chat. Reviewed on: 19th September 2024

All good

I got all the information and the price what I wanted. Reviewed on: 19th September 2024

Charlie H ( CH5 ) is The Best

Charlie H ( CH5 ) from One Call Insurance was very courteous, friendly & helpful on the Live Chat. They helped me get a great price and we are very happy to recommend One Call Insurance to our friends & family. Reviewed on: 19th September 2024

Exceptional service

TW9 was brilliant exceptional service attended to our requirements and came out with an excellent price Reviewed on: 19th September 2024

Good advisor good knowledge and service

Good advisor good knowledge and service Reviewed on: 19th September 2024

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