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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Easy to use and access customer portal and the terms...

Easy to use and access customer portal and the terms document was clear and easy to understand. I had no problems finding what I was looking for as the important stuff was where it made sense to be. The online process was easy to follow and everything was upfront with nothing hidden that I can think of. Reviewed on: 17th September 2024

Good and helpful staff, and products

Good and helpful staff, and products Reviewed on: 17th September 2024

perfect every time

straight forward and easy, always the same Reviewed on: 17th September 2024

Lovely company to use simple straightforward communi...

Lovely company to use simple straightforward communications and excellent website Reviewed on: 17th September 2024

Great service - very helpful staff

Great service - very helpful staff Reviewed on: 17th September 2024

Great company

Always go above and behind for customers. Reviewed on: 17th September 2024

Brilliant service, would highly recommend

Brilliant service, would highly recommend Reviewed on: 17th September 2024

Best insurance out there

My experience with one call insurance was OUTSTANDING, from policy inception on the phone to any queries on live chat was a pleasant ride. Easy to access and user friendly portal is also a great feature. Reviewed on: 17th September 2024

SM2 5/5, was great at sorting my car change which I...

SM2 5/5, was great at sorting my car change which I had already enacted on portal earlier but it got it all wrong. Portal 1/5, lack of personal call 1/5 compared with competitors. Reviewed on: 17th September 2024

Staff are nice and can't do enough for you.

Staff are nice and can't do enough for you. Reviewed on: 17th September 2024

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