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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.84 (23130 reviews)

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4.86

Based on 23,130 reviews, last reviewed 14th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Well Done advisor EB7 Queried my car insurance renewal fee. Online Chat with advisor EB7 who was very efficient, dealt with my query very well and came up with a much more ... Read more Reviewed on: 14th January 2026

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23130)

Great customer service all the time

Great customer service all the time Reviewed on: 17th September 2024

I had a lot of struggles with insurance in the past...

I had a lot of struggles with insurance in the past however one call has helped me so much to make sure I had the best service from anyone I spoke with. Very easy process from the start Reviewed on: 17th September 2024

Loyal, helpful, and gets what needed done

Loyal, helpful, and gets what needed done Reviewed on: 17th September 2024

One Call Insurance

Great insurance company, easy to buy a new policy and just as easy to renew! Friendly staff Reviewed on: 17th September 2024

Flawless customer service, Truly a pleasure to speak to

Flawless customer service, Truly a pleasure to speak to Reviewed on: 17th September 2024

New car policy change

Having tried to change my policy in the portal and it not working, I spoke with Tia on chat and she sorted everything out for me at no additional cost within a matter of minutes. Really good clear information provided from her throughout. Excellent service Reviewed on: 17th September 2024

i was having trouble trying to download my no claims...

i was having trouble trying to download my no claims bonus , and SM2 Sarah was fantastic in helping me Reviewed on: 17th September 2024

LB5 was very efficient at dealing with my request to...

LB5 was very efficient at dealing with my request to cancel my car insurance policy. Good speedy service and found the experience easy. Reviewed on: 17th September 2024

Easy to sort out what I needed to do

Easy to sort out what I needed to do Reviewed on: 17th September 2024

New policy for new car

I had to change my policy because I’ve bought a new car. I was a bit concerned about doing it with live chat but with Adam’s help - AT7 - it was painless. I’m not good in the phone and this made it so much easier. Thank you AT7 for being patient with me. Reviewed on: 17th September 2024

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