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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.84 (23130 reviews)

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4.86

Based on 23,130 reviews, last reviewed 6th Nov 2025

11% increase in 5 star reviews

in the past 90 days

57% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

More competitive quote using Chatbot I was able to get a more competitive quote using the Chatbot facility and this included the same extras such as legal cover. Reviewed on: 6th November 2025

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (23130)

Loyal, helpful, and gets what needed done

Loyal, helpful, and gets what needed done Reviewed on: 17th September 2024

One Call Insurance

Great insurance company, easy to buy a new policy and just as easy to renew! Friendly staff Reviewed on: 17th September 2024

Flawless customer service, Truly a pleasure to speak to

Flawless customer service, Truly a pleasure to speak to Reviewed on: 17th September 2024

New car policy change

Having tried to change my policy in the portal and it not working, I spoke with Tia on chat and she sorted everything out for me at no additional cost within a matter of minutes. Really good clear information provided from her throughout. Excellent service Reviewed on: 17th September 2024

i was having trouble trying to download my no claims...

i was having trouble trying to download my no claims bonus , and SM2 Sarah was fantastic in helping me Reviewed on: 17th September 2024

LB5 was very efficient at dealing with my request to...

LB5 was very efficient at dealing with my request to cancel my car insurance policy. Good speedy service and found the experience easy. Reviewed on: 17th September 2024

Easy to sort out what I needed to do

Easy to sort out what I needed to do Reviewed on: 17th September 2024

New policy for new car

I had to change my policy because I’ve bought a new car. I was a bit concerned about doing it with live chat but with Adam’s help - AT7 - it was painless. I’m not good in the phone and this made it so much easier. Thank you AT7 for being patient with me. Reviewed on: 17th September 2024

Advisor Faye..FP2..was excellent and made process easy

Was a bit worried about changing my car insurance cover but advisor Faye..FP2...was excellent and made the process very easy for me...An asset to the company. Thankyou Faye Reviewed on: 17th September 2024

The advisor was great WT1, the portal itself is terr...

The advisor was great WT1, the portal itself is terrible, slow constantly the threat of kicking out due to inactivity which wasn’t the case. Offering products which is not needed when it’s just a change of vehicle. Portal messages was slow to send and looks very poor build to use on mobile phone. I rate the insurance company overall had no issues with that. Reviewed on: 17th September 2024

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