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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Great communication

5
Found communication between myself and the person on the phone very friendly, knowledgeable and helpful.The call was answered quickly without having to wait in a queue.Good price for my vehicle. Reviewed on: 8th October 2025

just fine at providing insurance needed

5
just fine at providing insurance needed Reviewed on: 8th October 2025

First class service

5
First class service when car hit mine .no fuss just repair with courtesy car and back nice and quick Reviewed on: 8th October 2025

Everything explained quickly and politely very profe...

5
Everything explained quickly and politely very professional and at a good price Reviewed on: 8th October 2025

Very good insurance brokers.

5
Very good insurance brokers. Have been with them for a while with issues. Would recommend Reviewed on: 8th October 2025

Been with one call for many years always helpful and...

5
Been with one call for many years always helpful and friendly at sorting the right policie out Reviewed on: 8th October 2025

Competitive and informative

5
I retained One Call for my car insurance again this year as I found them to be competitive with pricing and products offered. It was easy to renew and I was kept informed of my policy progress by emails. I also receive monthly newsletters to keep me up to date of any other products or add ons to my existing policy. Reviewed on: 8th October 2025

Good to speak to and the insurance got sorted.

5
Good to speak to and the insurance got sorted. Reviewed on: 8th October 2025

Easy to set up and replace previous insurer.

5
Easy to set up and replace previous insurer. Saved a considerable amount of money on quote from old insurer. Reviewed on: 8th October 2025

Very impressed by their supportive procedures

5
The experience I’ve had with one Call has been supportive, courteous, helpful , detailed and communicated very well. Their procedures are thorough and ensure their customers, ( me) are their priority. I’m very impressed by them. Reviewed on: 8th October 2025

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