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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

They’re great: great.

4
They’re great: great. Really, really great. Reviewed on: 8th October 2025

Have taken car insurance cover with One Call over th...

5
Have taken car insurance cover with One Call over the last two years via internet and have found the process to be quick and easy. A positive experience all round. Reviewed on: 8th October 2025

on the phone

4
There was a time when getting through on the phone was difficult however it seems much better now and feedback has improved Reviewed on: 8th October 2025

Insurance package includes RAC cover,

5
Insurance package includes RAC cover, all dealings so far have been positive i have called out RAC Twice via One call Reviewed on: 8th October 2025

Very efficient service and prompt quote given.

5
Very efficient service and prompt quote given. My questions were answered. Reviewed on: 8th October 2025

Very easy to find what to need!

5
Found contacting OneCall quite simple when using the website and following the guides. When speaking to an operator they were courteous and very helpful. Reviewed on: 8th October 2025

I have had nothing but good service from one call.

5
I have had nothing but good service from one call. Reviewed on: 8th October 2025

Great value car insurance.

5
Great value car insurance. Just been through a non fault claim & their customer service was first class.Courtesy car delivered promptly & my car collected quickly to assess damage. Reviewed on: 8th October 2025

Someone opened there car door on my van as I was pas...

5
Someone opened there car door on my van as I was passing I have to say one call were fantastic and there repair shop in Eaton socon is out of this world fantastic service Thankyou Reviewed on: 8th October 2025

Car insurance

5
Although I was disappointed my policy increased I felt confident enough to stay with one call for the level of service they provide. Reviewed on: 8th October 2025

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