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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

Customer Portal is easy to use only down side is whe...

Customer Portal is easy to use only down side is when trying to use online chat the access point is “clunky”, needs looking at. Reviewed on: 18th July 2024

Very efficient chat with SBB.

Very efficient chat with SBB. Always had good service in the past Reviewed on: 18th July 2024

Good initial premium.

Good initial premium. But my how rates go up when wanting to add father in law onto policy! And though having to conduct conversation over a live chat was an arse, my contact FP2 was really helpful. Reviewed on: 18th July 2024

Spoke with ji1 .

Spoke with ji1 . Problem rectified easily and new docs uploaded. Reviewed on: 10th July 2024

Very helpful and friendly

Joshua W was very helpful and friendly. Reviewed on: 10th July 2024

Great experience with live chat compared to other co...

Great experience with live chat compared to other companies. Operator NR3 was so helpful and efficient. Dealt with my query easily. Would use again. Reviewed on: 10th July 2024

Needed to update my policy and great service

Got in touch after needing to add on an extra driver and confirm breakdown cover. Really helpful, able to answer all the questions I had and reassure me about a few queries. Thank you to NR3 for their time. Reviewed on: 10th July 2024

Excellent support from ji1 who helped me access the...

Excellent support from ji1 who helped me access the portal and find my documents! Reviewed on: 10th July 2024

Nicole was very helpful

Nicole was very helpful and solved my issue in seconds Reviewed on: 10th July 2024

SP6 fantastic very helpful very quick and was able t...

SP6 fantastic very helpful very quick and was able to deal with my request brilliantly thank you Reviewed on: 26th June 2024

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