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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

Sadly unreachable

I have tried for several hours to update the health information these jokers have on file for me as I recently had a stroke. but after repeated attempts to contact a human being about anything other than a claim I have given up. maybe some computer will see the lower than average score and send the on to a real human being but Im not optimistic HELP! Reviewed on: 14th October 2023

5*service

Superb service and communication. Reviewed on: 14th October 2023

STANDS OUT

Renewing my insurance with them is easy and still competitive Reviewed on: 14th October 2023

Car insurance

Great so far. No problems, been with them for a year now and will surely go again. Reviewed on: 14th October 2023

Amazing

They always been so kind with me and very easy to get through Reviewed on: 14th October 2023

Looking out for the customer

My premium this year was lower.... Reviewed on: 14th October 2023

Simple and easy

By far the cheapest policy with the best cover! Even with added breakdown cover it was the cheapest! Easy to manage in the portal and when calling friendly staff! Reviewed on: 14th October 2023

Pay now get charged more later

On the surface a good company. But have been charged extra on 2 policies after I've bought them. Without permission over 100 pound taken. No help from their chat bot which is useless . Currently have 3 policies but will move them all elsewhere as soon as up for renewal. Total crap and emails ignored. Go elsewhere Reviewed on: 14th October 2023

Fantastic car insurance company

I have had a great car insurance experience. They deal with your inquiries right away and I have had no problems with any claims. They are very competitive with their insurance prices. Reviewed on: 14th October 2023

An encouraging experience!

The whole One Call claim recovery team is connected and the management of the whole claim against the third party including the team managing our PI Claims and the Hire Car Garage, was very supportive and encouraging, now we have been paid out and PI Claims on the go. Especially to us in this day and age, being 70+ ! Reviewed on: 14th October 2023

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