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One Call Insurance: Car insurance broker reviews

View other One Call Insurance products
4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn
Read all reviews See your review

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

5
Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023
Neil Odonoghue's avatar
Neil Odonoghue

Changing car Insurance

5
Needed to change my existing car insurance policy to a new car. Chat function and operator was very easy to use, very helpful clear responses to my questions - result new car insured and all safe to drive off the forecourt. Reviewed on: 4th October 2023
Lesley Sargent's avatar
Lesley Sargent

chat and claims service are really efficient and worth using

5
I have used One Calls claims service which put me through to the insurer promptly and then the claim went like a breeze. When renewing through the chat service or asking any questions that works well too. Reviewed on: 4th October 2023
Margaret Buckley's avatar
Margaret Buckley

Very good customer service

5
For the times I was needed deal with any issue, I've been very satisfied with a problem solve. Reviewed on: 4th October 2023
Sandra's avatar
Sandra

Company vehicle insurance

4
Great simple to use online service - quite easy to use online web pages Reviewed on: 4th October 2023
Ozweld International Ltd's avatar
Ozweld International Ltd

Excellent Chat experience

5
Adam B handled my request to reverse an Annual charge to monthly direct debit. This was done without any fuss and the direct debit set up immediately. I also upgraded my breakdown cover to be included in the direct debit. Quite complex but completed effectively and efficiently. Well done Adam B and One Call. Reviewed on: 4th October 2023
Peter Hutchinson's avatar
Peter Hutchinson

Great Service

5
Very helpful and provided the advice and guidance i required. Reviewed on: 4th October 2023
Annie's avatar
Annie

Best insurance and cheap

5
Best insurance and cheap, easy to cancel through portal Reviewed on: 4th October 2023
gernyul2's avatar
gernyul2

Easy to use

5
Price was good, site easy to use and able to chat with someone if needed. Reviewed on: 4th October 2023
Michael Bishop's avatar
Michael Bishop

Appalling customer service.

1
One Call in name only. In practice, two weeks after an impact with a wild animal, we are no further forward with arranging a repair on my wife's car. They appear to be refusing to pay the labour rate quoted by the local VAG approved body shop. They have done nothing to actively enable the repair. Use at your own risk. Reviewed on: 3rd October 2023
Mr M's avatar
Mr M

Easy to use

5
Quick and easy to use website straight forward information Reviewed on: 3rd October 2023
Jason's avatar
Jason

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