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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

Great product Service!!

Affordable price & easy access to mobile app. Reviewed on: 29th September 2023

So easy to deal with !

Best quote for my vehicle and so easy to deal with. Documents available straight away online and no issues whatsoever. 10 out of 10 Reviewed on: 29th September 2023

Horrible service

They’re called one call but don’t actually have a number you can call them on. Had to get a temporary insurance because they didn’t send me any documents after I’d paid them to set up a policy. Only sent me my documents after I contacted them by live chat to cancel my policy. They said they’d reimburse me but apparently never received my emails with evidence of the temporary policy. Sent them 3 more emails with no response. Spent a week live chatting to eventually resolve the issue. Scummy company Reviewed on: 29th September 2023

Car insurance Dunn!!!

Save time and money with people who know everything you need to know about car insurance Dunn!! Reviewed on: 29th September 2023

Quick and friendly

Was so impressed with the service I got on my car insurance, I added my motorcycle. Reviewed on: 29th September 2023

easy

easy uncomplicated and constantly updated Reviewed on: 28th September 2023

Really happy with the service

I have had no issues at all. I know their prices are good and the service is second to none . Reviewed on: 28th September 2023

10/10 for keeping customers informed!

I'm a new customer, but am already impressed with the way One Call keep me informed about policy extras on my car insurance and will be looking to them for quotes for home insurance too. Reviewed on: 28th September 2023

Brilliant.

Straight forward company, I love the way its very easily to view every details and products online on the website...very simple, fast and accurate. Reviewed on: 28th September 2023

Value for money

I have been insured with One Call for a long time. This year my premium actually reduced, very unusual in this present climate. I talked my husband into insuring with them too. Reviewed on: 28th September 2023

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