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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

5
Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

Car insurance

5
Great and straight forward Ease of use Reviewed on: 26th September 2023

Sweet n Simple

5
One Call offered the sweetest of prices for the services required. There online service is simple to use and the communication from them is easy to understand. Reviewed on: 26th September 2023

So easy with the best price and cover

5
Just the best cover you can get for the price Reviewed on: 26th September 2023

Car insurance

5
Best price again at my renewal. Reviewed on: 26th September 2023

Motor insurance and House & Buildings insurance

5
A fantastic portal to navigate and use, and if required a quick transfer to speak to a customer representative who will endeavour to resolve your problem in a professional manner. Reviewed on: 26th September 2023

Good company

5
Been with this company for quite a few years. Very competitive. Very happy thank you! Reviewed on: 26th September 2023

Professional,friendly,efficient and affordableable

5
Always ready to listen and deal with queries in a friendly and professional way. Very good value for money with premiums at an affordable price. Excellent all round service. Would highly recommend. Reviewed on: 26th September 2023

Great cover at a great price

5
I always shop around for all my insurances. One Call came up too for cover and price. I am very pleased with my purchase but hope that I never have call to delve further into their support. Reviewed on: 26th September 2023

Very good

5
Cheap insurance,i don t have any problem,coustomer service 100% profesionist staf Reviewed on: 26th September 2023

Absolutely terrible service

1
We were left without a car when it was written off through no fault of our own. The taxi that caused the accident admitted full liability. We were supplied with a hire car and had to wait several weeks to get a new car. One Call demanded the hire car back before we were able to get a replacement vehicle. When we said that we needed to keep the car longer, they threatened us with the police and that they would report the car as stolen. Considering that this was none of our fault I think that this was atrocious service and I will not be giving them my business, nor will I recommend them to anyone else. Unfortunately my house insurance is still with them, but as soon as it’s due for renewal I will be taking my business elsewhere. Reviewed on: 26th September 2023

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