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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

My Experience Easy to use website.

Easy to use website. Polite and friendly Customer Service. Renewal price was good, so remained with One-Call. Reviewed on: 8th October 2025

Rip off renewal

To produce a lower renewal qote the customer rep reduced the value of my car by £10.000 Reviewed on: 8th October 2025

One call insurance are dealing with my claim in a ti...

One call insurance are dealing with my claim in a timely manor Reviewed on: 8th October 2025

Excellent Customer Service

Polite helpful customer service, always willing to help. Good value for money for car insurance with easy options to pay. Prompt and reliable when answering the phone. No cold selling of product. Would certainly recommend One Call Car Insurance to friends and family. Reviewed on: 8th October 2025

Better Than All The Rest

I had a crash in my car & I received the best help I could have asked for excellent service simply the best. Reviewed on: 8th October 2025

Easy transaction.

Easy transaction. Competitive price Reviewed on: 8th October 2025

Offer good prices & great customer service

Offer good prices & great customer service Reviewed on: 8th October 2025

Have been insured with you for years and have not go...

Have been insured with you for years and have not gone anywhere else even though I have now had to claim so cannot comment on your procedure but renewal quotes have been acceptable Reviewed on: 8th October 2025

Renewed my insurance

Renewed my insurance with them , based on respectful, decent &good customer service care. Reviewed on: 8th October 2025

Good price with all the extras, each time had to dea...

Good price with all the extras, each time had to deal with customer service very polite and prompt at sorting any issues Reviewed on: 8th October 2025

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