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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Very happy from start to finish easy to use and self...

Very happy from start to finish easy to use and self explanatory, emails to confirm insurance coverage, from start to finish, and when policy is coming to end communication is really good Reviewed on: 8th October 2025

When I contacted them by phone they sorted my renewa...

When I contacted them by phone they sorted my renewal instantly . I couldn't do it myself and didn't want to not be insured.I was very impressed with how smoothly it went Reviewed on: 8th October 2025

Good but reservations!

When I took out the insurance, I called to confirm that my car NCB was tranferable, so am slightly disapointed that having had 5 years NCB on my Dacia Duster it wasn't added to the 1 year I had on my Suzuki Jimny, but the customer service agent was very nice Reviewed on: 8th October 2025

I was given VIP treatment which is amazing it’s real...

I was given VIP treatment which is amazing it’s really helped me out Reviewed on: 8th October 2025

Helped me after my accident, got a courtesy car

Helped me after my accident, got a courtesy car Reviewed on: 8th October 2025

5 stars ,good service ,helpful people

5 stars ,good service ,helpful people Reviewed on: 8th October 2025

sorted new car insurance out promptly very easy to d...

sorted new car insurance out promptly very easy to deal with. Reviewed on: 8th October 2025

Policy change

When ever I have needed to contact them they are polite and very knowledgeable. Reviewed on: 8th October 2025

Reasonable prices and the breakdown cover reliable

Reasonable prices and the breakdown cover reliable Reviewed on: 8th October 2025

Always had good service and good value for my car in...

Always had good service and good value for my car insurance I don't even bother to check other sites. Reviewed on: 8th October 2025

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