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One Call Insurance: Car insurance broker reviews

4.78
Based on 28,222 reviews, last reviewed 16th Sep 2026
459100% increase in 5 star reviews
in the past 90 days
3200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Friendly helpful staff on phone. Friendly helpful staff on phone. not too long waiting for advisor. Querys answered well. Reviewed on: 16th September 2026
Karen C's avatar
Karen C

Latest lowest rating:

1

Appalling service from start to finish I had to make a claim on my car insurance and staff at One Call Insurance were incompetent. I had sent images of the damage as requested by them and ... Read more Reviewed on: 15th September 2026
Verity w's avatar
Verity w

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28222)

My experience Today was with WP1 ( Wiktor ) Iwas ma...

5
My experience Today was with WP1 ( Wiktor ) Iwas made to feel very comfortable and everything was explained in detail 5* plus Reviewed on: 14th October 2024

Live chat excellent

5
Just spoke to live chat very helpful Reviewed on: 14th October 2024

LB5 was my agent and she helped me out with my probl...

5
LB5 was my agent and she helped me out with my problem very well I would give her 10/10 for the service Reviewed on: 14th October 2024

today my experience with the agent kb2.

5
today my experience with the agent kb2. All my questions were answered and some helpful suggestions were made so I updated my policy. Reviewed on: 14th October 2024

Used live chat .

5
Used live chat . Answered straight away Nd solved my problem with 2 mins Reviewed on: 14th October 2024

Very polite, quickly gave me all the information I n...

5
Very polite, quickly gave me all the information I needed, I'm glad Reviewed on: 14th October 2024

Great Service from CH5 Charlie

5
Once I was put through to CH5 Charlie he was very efficient, thoughtful and resolved my problem quickly Reviewed on: 14th October 2024

very professional and helpful.

5
very professional and helpful. KB2 was extremely helpful and respectful Reviewed on: 14th October 2024

Isabelle was very professional and easy to talk too...

5
Isabelle was very professional and easy to talk too on the portal she explained everything very clearly about my renewal policy well done is1 I 2ill definitely recommend one call too my friends I have insured my vehicle with one call for the last five years regards andy Reviewed on: 14th October 2024

Easy Self-service website

5
Haven't tried telephone support, so can't comment, but self-service on the website is easy. Haven't had to make a claim, so no experience of how supposedly good that is. Reviewed on: 14th October 2024

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