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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Competitive prices , good comms , happy overall

Competitive prices , good comms , happy overall Reviewed on: 8th October 2025

Top marks for efficiency and service.

Having a rather unfortunate collapsed kerb incident, with no mobile coverage, I managed to drive to a nearby residential area and a very kind resident allowed me toe use their landline to call the insurer. Following a brief chat A pick up vehicle arrived within a short space of time, the car was loaded on, my partner and I got into the cab. We were dropped at home and the damaged tyre was repaired the next day. A small call out charge for the truck and everything resolved very quickly. Top marks! Reviewed on: 8th October 2025

Excellent value for money.

Excellent value for money. Customer servecs very efficient. Would recommend to others. Reviewed on: 8th October 2025

When I had my accident onecall helped me through the...

When I had my accident onecall helped me through the process, everything was all sorted out within 2hrs of my accident. ( amazing) And they checked up on me every week for a month making sure iam still ok.even trying to recover the hired car charges from the 3rd party ,and reassuring me everything will be settled. Reviewed on: 8th October 2025

Direct debit

Iv never had any problems and what i like is you always get an email reminding you of ur direct debit going out which iv never had with any other company. Reviewed on: 8th October 2025

Hassle free and all info to hand when needed

Hassle free and all info to hand when needed Reviewed on: 8th October 2025

Good value

Very helpful and knowledgeable,friendly Reviewed on: 8th October 2025

Seems to be well run,all going well so far

Seems to be well run,all going well so far Reviewed on: 8th October 2025

I've been using 1 call for many years with complete...

I've been using 1 call for many years with complete satisfaction Reviewed on: 8th October 2025

Using Online Chat to resolve an insurance change

Using Online Chat to resolve an insurance change Reviewed on: 8th October 2025

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