Smart Money People Logo

One Call Insurance: Car Insurance Broker reviews

4.84
Based on 16,756 reviews, last reviewed 27th Jul 2025
266200% increase in 5 star reviews
in the past 90 days
1300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

I have been with one call for many years now, I find... I have been with one call for many years now, I find them value for money , very helpful no matter what question I have. Their staff are well informed... Read more Reviewed on: 27th July 2025
Diane C's avatar
Diane C

Latest lowest rating:

2

Not the best choice i have ever made. When I had a problem with the policy and called in a male rep was rude, arrogant, and unhelpful. Reviewed on: 25th July 2025
A customer's avatar
A customer

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

Review One Call Insurance: Car Insurance Broker now

Help others make smarter decisions by sharing your own experience. Write a review

One Call Insurance Car Insurance Broker reviews (16756)

Great service

5
Very competitive and helpful. Will always try and match competitors prices. Reviewed on: 13th September 2021

Easy Peasy

5
Love the reminderI get every month By email ! Keeps me on track Reviewed on: 13th September 2021

Reassuring

5
Friendly service gives you confidence very reassuring Would recommend Reviewed on: 13th September 2021

Excellent customer service brilliant staff

5
I was served undeservedly and instantly. Brilliant staff they know what they are doing Reviewed on: 13th September 2021

Brilliant Customer Service, so kind and helpful.

5
One Call Insurance really did come to my rescue, twice! Once I explained what had happened Brad and Amanda my One Call Insurance Reps acted very quickly to get the help and assistance I needed. It was tricky because on this particular weekend there were long wait times due to the service being busier than normal and overstretched. I was told 2-6hrs waiting for Breakdown. Brad and Amanda did the best they could given limited Recovery Agents to call upon, but through care for me and the dilemmas I was facing they went above and beyond to get me the help I needed as quickly as possible. I can't thank them enough.They were my lifeline and made a horrible situation better because they knew their job, were proactive and efficient and because they cared. It took me two days to get home in the end but Brad and Amanda courtesy of One Call Insurance made all the difference to the final outcome. Thankyou One Call Insurance. NM LIGHTFOOT-ALI Reviewed on: 13th September 2021

Best customer service

5
Good customer service very good customer relationship, very understanding, every thing is made very simple and clear, I always enjoy getting all my questions answered, many thanks One Call. Reviewed on: 13th September 2021

Easily one of the best

4
Simple and easy to use service, good value for car insurance against other competitors Reviewed on: 13th September 2021

Easy and reassuring!

4
One call have been amazing to deal with. From start to finish it has been a very straight forward process. Good value and great communication. Although I am yet to use them for any claims, I am very impressed with the service so far. Reviewed on: 13th September 2021

Just what you need

5
Gave me the cover that I require at a very competitive price. Reviewed on: 13th September 2021

quality - but listen to customer for bespoke cover

5
Good cover - need to listen to customer for bespoke cover Reviewed on: 13th September 2021

Do you have a different One Call Insurance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from One Call Insurance?

    View all products