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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Very good cover easy to understand and get, all done...

5
Very good cover easy to understand and get, all done on the web Reviewed on: 8th October 2025

great service, great price.

5
great service, great price...would recommend Reviewed on: 8th October 2025

Customer service

5
Very happy always there to help and understand Reviewed on: 8th October 2025

Good cover at the right price.

5
A competitive quote for the cover required. Easy to access and complete Reviewed on: 8th October 2025

The most convenient and stress free insurance ever.

5
The most convenient and stress free insurance ever. Reviewed on: 8th October 2025

Very competitive pricing & customer service

5
I always check with online websites for car insurance before staying with One Call. They are very competitive with their pricing for Defaqto quality car insurance and online customer service is very good. They don't seem to hike the annual increases too much and can invariably match or better the competition. Reviewed on: 8th October 2025

All good so far- helped me with get a good quote and...

5
All good so far- helped me with get a good quote and also changing from one insurance to another Reviewed on: 8th October 2025

Excellent customer service an policies

5
All the communication I’ve had has been very clear and easy to understand. The online portal makes it easy to keep a digital copy of my insurance details and is an excellent way to communicate if I need to. I am so happy with the service I’ve received that I’ve stayed with them for 3 years so far. Reviewed on: 8th October 2025

One call agent Paige (PS1)

5
One Call agent Paige (PS1) was very helpful and sorted out my renewal price for me quick smart. Reviewed on: 8th October 2025

Friendly & helpful.

5
Friendly & helpful. I am so pleased with this company I have recommended to family & friends. Reviewed on: 8th October 2025

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