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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
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1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Never had a bad experience

5
All I can say is that I have never had a bad experience with One Call everyone I have dealt with is very helpful and if they don't have the answer they will go and find out for you and get back to you quite quickly. Reviewed on: 8th October 2025

Great straight forward service no messing about cont...

5
Great straight forward service no messing about contact with them was easy unlike many others that hope you give up and just automatically renew your policy . Love them Reviewed on: 8th October 2025

Excellencar insurance t and informative service

5
Excellent and informative service Reviewed on: 8th October 2025

First rate handling of a serious claim

5
First rate handling of a serious claim Reviewed on: 8th October 2025

Value for money

5
No nonsense straight talking easy experience not as expensive as other insurers I’ve used in the past Reviewed on: 8th October 2025

My car insurance

5
My car insurance is a reasonable price. Customer service department friendly and polite Reviewed on: 8th October 2025

Hard sell on cancelling at renewal illegally set up...

1
Hard sell on cancelling at renewal illegally set up a direct debit on my bank account Do Not Use this company Reviewed on: 8th October 2025

The most perfect car insurance!

5
I joined onecall car insurance because of the cheap prices. Never had any issues. I use the app to keep track of things. Customer service is quick and great, very polite. Absolutely perfect for me. Reviewed on: 8th October 2025

Never had a reason to make a claim however I have sp...

5
Never had a reason to make a claim however I have spoken to an advisor and used their on line advice and all is good and quick. will continue to use and since taking out motor cover I have added Home and building cover. Reviewed on: 8th October 2025

Any time i need help it is so easy to use the policy...

5
Any time i need help it is so easy to use the policy portal and to chat to customer personal Always a great renewal price have been with One Call 12 Years and still happy Thanks Reviewed on: 8th October 2025

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