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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Excellent company

Excellent company,with friendly operators,great value and easy to use online portal,would highly recommend. Reviewed on: 8th October 2025

Never had a bad experience

All I can say is that I have never had a bad experience with One Call everyone I have dealt with is very helpful and if they don't have the answer they will go and find out for you and get back to you quite quickly. Reviewed on: 8th October 2025

Great straight forward service no messing about cont...

Great straight forward service no messing about contact with them was easy unlike many others that hope you give up and just automatically renew your policy . Love them Reviewed on: 8th October 2025

Excellencar insurance t and informative service

Excellent and informative service Reviewed on: 8th October 2025

First rate handling of a serious claim

First rate handling of a serious claim Reviewed on: 8th October 2025

Value for money

No nonsense straight talking easy experience not as expensive as other insurers I’ve used in the past Reviewed on: 8th October 2025

My car insurance

My car insurance is a reasonable price. Customer service department friendly and polite Reviewed on: 8th October 2025

Hard sell on cancelling at renewal illegally set up...

Hard sell on cancelling at renewal illegally set up a direct debit on my bank account Do Not Use this company Reviewed on: 8th October 2025

The most perfect car insurance!

I joined onecall car insurance because of the cheap prices. Never had any issues. I use the app to keep track of things. Customer service is quick and great, very polite. Absolutely perfect for me. Reviewed on: 8th October 2025

Never had a reason to make a claim however I have sp...

Never had a reason to make a claim however I have spoken to an advisor and used their on line advice and all is good and quick. will continue to use and since taking out motor cover I have added Home and building cover. Reviewed on: 8th October 2025

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