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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Great insurance for car, they beat all the other com...

5
Great insurance for car, they beat all the other comparison offers. The customer service team could be more polite but other than that, as an insurance generally they have been great. Reviewed on: 8th October 2025

Its all good

5
Offer great cover with low premium. Easy to contact via chat, with helpful and efficient agents. Reviewed on: 8th October 2025

Excellent service

5
Excellent, efficient service when a parked van was pushed back into my parked car, by another vehicle. They dealt with everything. Reviewed on: 8th October 2025

Great when broken down give priority to women travel...

5
Great when broken down give priority to women travelling on their own Reviewed on: 8th October 2025

Hassle free insurance.

5
Hassle free insurance. Straight forward with great communication from the company. Reviewed on: 8th October 2025

I have recently had a bereavement and overlooked my...

5
I have recently had a bereavement and overlooked my car insurance payment and Lewis (EW9) was sympathetic, understanding and arranged to give me some breathing space while I sort all finances and get through the funeral. Was a relief and I thoroughly appreciate the support and help Reviewed on: 8th October 2025

I got what I wanted in a friendly supporting profess...

5
I got what I wanted in a friendly supporting professional manner Reviewed on: 8th October 2025

Best price for a number of years

5
Easy to use customer service. Really competitive price. No issues whatsoever. Reviewed on: 8th October 2025

I have been with Onecall for a few years now.

5
I have been with Onecall for a few years now. Their renewal quote is reasonable and it appears a bit high they can normally match a better quote. Reviewed on: 8th October 2025

One call have been extremely helpful!

5
One call have been extremely helpful! I have both cars now with them for our vehicle insurance it was so easy to sort and the value for money is fantastic! When I have called about a home start they were straight on it and the call out happened within an hour so fast, great experience and fantastic customer service! Reviewed on: 8th October 2025

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