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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
98% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Excellent product and customer service

5
Calls are answered quickly, no long queues, and queries are dealt with politely and efficiently. Products are competitively priced, fully explained and comparisons made with no hidden costs ensuring the right choice for the customer. Having stayed with One Call as a platinum customer for a number of years I feel that is valued. Reviewed on: 2nd October 2021

Excellent

4
Excellent service, always friendly and helpful Reviewed on: 2nd October 2021

I personally find One Call easy to use and stress free

5
Every year renewal is so easy which take the stress away form me. Reviewed on: 2nd October 2021

Excellent

5
Easy to get in touch with, advice about policy very good Reviewed on: 2nd October 2021

Excellent car insurance

5
Very good service and good value for money. Reviewed on: 2nd October 2021

Renewal

5
Excellent service no fuss. Handled my renewal professionally Reviewed on: 2nd October 2021

No fuss good service company

5
You have been excellent on the ball listening to feedback and always there with no fuss Reviewed on: 2nd October 2021

Very well organised customer service centre.

5
We have been with One Call Platinum for around 9yr, they have always been fair with the renewals, and when we have changed cars or added cars it has only taken a very short call and everything was arranged. Would definitely recommend them to others. Reviewed on: 2nd October 2021

Good cover

5
No hassle monthly payments great service Reviewed on: 2nd October 2021

Can't complain

5
Only ever had to ring to change my address but the person I spoke to was very professional and polite so thumbs up. Reviewed on: 2nd October 2021

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