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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Second year still competitive

5
Second year with OneCall, they have been able to provide a competitive quote for both years car insurance. When I had a question about a policy they were quick to respond. Reviewed on: 8th October 2025

Great customer service

5
Very easy to deal with and great customer service. Really helpful on the phone and answered all my questions. When I was involved in a car accident, I felt well supported by One Call. Reviewed on: 8th October 2025

Simple and efficient

5
Not a lot to say, prices are competitive. Setting up and renewing as easy as it can be. Reviewed on: 8th October 2025

Easy online at competitive price

5
Easy online at competitive price Reviewed on: 8th October 2025

Changing car insurance.

5
Bought a new car and changing insurance from one to the other was pretty straightforward. As with most companies now they don't like to give a phone number. After some searching found one and person at other end was very good and helpful. Reviewed on: 8th October 2025

Very competitive

5
Very easy to purchase and very competitive Reviewed on: 8th October 2025

System works well, prices good .

5
System works well, prices good . Reviewed on: 8th October 2025

One call were supportive and helpful.

5
One call were supportive and helpful. The process was made very easy with everything explained throughly to me before I made my decision of taking my car insurance with them. The call handlers are very professional, polite and respectful. Reviewed on: 8th October 2025

Always get a great deal for my car insurance.

5
Always get a great deal for my car insurance. Opinions to pay in one or spread the cost into smaller payments. Reviewed on: 8th October 2025

Been with then for years

5
Been with then for years, price has always remained great and we are on a rolling monthly contract so can cancel at any time. Reviewed on: 8th October 2025

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