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One Call Insurance: Car Insurance Broker reviews

View other One Call Insurance products
4.86
Based on 19,172 reviews, last reviewed 1st Oct 2025
97760% increase in 5 star reviews
in the past 90 days
1200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

NCB issue The issue I had was resolved but it did take a lot of effort to come to a positive outcome. The person helping me I found to be friendly and helpful. ... Read more Reviewed on: 1st October 2025
Peter Willson's avatar
Peter Willson

Latest lowest rating:

1

Still Waiting My car was damaged by a truck while I was away from it. One Call have been given cctv and know who the company are but have not returned my excess th... Read more Reviewed on: 30th September 2025
Pete W's avatar
Pete W
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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (19172)

Insurance choice awards

5
excellent customer service & competitive premium Reviewed on: 17th September 2020
Kevin Perryer 's avatar
Kevin Perryer

Great service

5
You always is nice to have someone the other side of the phone to help you when need Reviewed on: 17th September 2020
Fernando Gioia's avatar
Fernando Gioia

Very happy with one call insurance

5
Very friendly and professional staff. Reviewed on: 17th September 2020
C Shannon 's avatar
C Shannon

Great fast and friendly service

5
Used them a couple of times. Faultless. Very friendly customer service, don't try to sell you other stuff and explain everything well. Keep up the good work Reviewed on: 17th September 2020
Carrie johnson's avatar
Carrie johnson

very competitive

5
very easy website, took no time at all to insure Reviewed on: 17th September 2020
Kay Bennett's avatar
Kay Bennett

Will Not Recommend At All EVER. Poorest Customer Relations

1
[Customer Ref 05244074-Zahid Syed]. Will Not Recommend At All EVER. Poorest Customer Relations. One-Call Insurance, Broker for ALLIANZ, HIGHWAY INS., and EQUITY RED STAR, Seems only interested in collecting premiums, very high premiums £over £1000 for my vehicle, after 15years no claim discount. Has no Customer Relations or Customer Support Department. Received my Annual Motor Vehicle Premium End of March 2020, but in spite of numerous requests has not responded, nor provided confirmation of cover. Does not appear to have Responsible Care, or any regard for its customers. Zahid Syed, London. OVERALL RATING; POOREST CUSTOMER SERVICE. NOT RECOMMENDED AT ALL, EVER. Reviewed on: 17th September 2020
Zahid Syed's avatar
Zahid Syed

One call and it's solved

5
I had to change over car insurance because of a newer car and it was done in a flash. Reviewed on: 17th September 2020
Anthony villis's avatar
Anthony villis

Excellent value

5
Have had insurance from this company for a few years. Good value for the services given Reviewed on: 17th September 2020
Zena Zakis 's avatar
Zena Zakis

Will Not Recommend At All EVER. Poorest Customer Relations

1
[Customer Ref 05244074-Zahid Syed]. One-Call Insurance, Broker for ALLIANZ, HIGHWAY INS., and EQUITY RED STAR, Seems only interested in collecting premiums, very high premiums £over £1000 for my vehicle, after 15years no claim discount. Has no Customer Relations or Customer Support Department. Received my Annual Motor Vehicle Premium End of March 2020, but in spite of numerous requests has not responded, nor provided confirmation of cover. Does not appear to have Responsible Care, or any regard for its customers. Zahid Syed, London. OVERALL RATING; POOREST CUSTOMER SERVICE. NOT RECOMMENDED AT ALL, EVER. Reviewed on: 17th September 2020
Zahid Syed's avatar
Zahid Syed

Brilliant company

5
I had an accident last year - not my fault. One Call insurance were absolutely brilliant. Sorted everything out very quickly. I’ll be staying with One Call. Reviewed on: 17th September 2020
Lynne Cameron's avatar
Lynne Cameron

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