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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.86 (23131 reviews)

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4.86

Based on 23,131 reviews, last reviewed 21st Feb 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

I would recommend!

I have now been with One Call for 3 years and they have been great! When someone reversed into me, they sorted it very quickly and efficiently. If they send the renewal quote and I can find a better quote, they are always happy to price match! I’m very pleased with the service! Reviewed on: 1st October 2021

i have found them very competative with other companies

they are always very polite and helpful with any enquiry you have Reviewed on: 1st October 2021

Amazing staff

Quick answer when you need to talk to them Reviewed on: 1st October 2021

Claim

Very helpful , professional staff, claim was sorted in no time. Thank you Reviewed on: 1st October 2021

Top Draw!!

I have had a safe and sound mind knowing they are on hand when needed. Reviewed on: 1st October 2021

AVOID!

One Call is not an insurance company, they are an agent. When you try to make changes (or they have incorrectly upped your premium in our case) they charge ridiculous admin fees/cancellation charge. That is how they make extra money out of their customers. You can only use their online chat service to try and sort things out, it’s a joke. They’re flying close to the wind. Avoid, and try a more reputable company. Reviewed on: 1st October 2021

Easy and excellent service

It is so easy and straight forward. One of the easiest on line products I have used Reviewed on: 1st October 2021

Great to deal with

Great price on my car insurance, and when my windscreen was broken they made it so easy to get it sorted. Highly recommended. Reviewed on: 1st October 2021

Car insurance

They are brilliant with customer service. They are a very understanding company Reviewed on: 1st October 2021

Fast and easy

Never had a problem in the years i have been using them. Reviewed on: 1st October 2021

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