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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.83 (19240 reviews)

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4.86

Based on 19,240 reviews, last reviewed 1st Oct 2025

99040% increase in 5 star reviews

in the past 90 days

1250% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great car insurance provider Been with them since passing my test and have always been great. Easy to use the breakdown cover and always been super helpful and friendly Reviewed on: 1st October 2025

Latest lowest rating:

1

Misquoted :/ I paid for a very good quote via MSE, but was later told “The insurer cannot give an accurate quote making this quote invalid therefore this cannot b... Read more Reviewed on: 1st October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (19240)

Good value for money

I found the customer service was very good when I had an accident and everything went smoothly Reviewed on: 17th July 2018

Beware High Admin Fees

Too right about the One Call hidden admin charges. If you make any form of slightest error on your application or want to change anything, THERE IS AN ADMIN FEE. It is bit like Ryan Air they sucker you in with headline low costs and if you need anything else they clobber you with seriously outrageous admin charges. Reviewed on: 11th July 2018

Charged £49 for cancellation prior to strat of insurance.

Found out they were completely useless with their help when I tried to add an additional car for a limited period to a policy that hadn't yet started. Also, the insurance document was with ABC Insurance (sounds a bit dodgy!) who didn't seem to have any details of my policy and the policy document was barely readable. After exasperating attempts to add the extra car with One Call I then went back to my previous insurer (Direct Line) who were so much easier to deal with that I decided to ditch One Call and go back with Direct Line despite the slightly higher premium. Got a cancellation charge of £49 from One Call for their 'wonderful' administration. Will never deal with them ever again! Reviewed on: 29th May 2018

Value for money

Great service, fast and reliable all at a great price Reviewed on: 11th April 2018

Good prices and customer service

Rang up to speak to someone in regards to a quote and they where very helpful and polite:) thank you one call Reviewed on: 29th September 2017

Cheap service

Very cheap quotes and reasonable deposit price Reviewed on: 26th September 2017

Brilliant

Never had any problems, great service & fantastic renewal price! Reviewed on: 14th September 2017

Misleading Sales

I thought I had no claims protection and it turned out I had none at all even though it was requested at the time of the quote there were all sorts of conditions to it that rendered it useless Reviewed on: 16th August 2017

Car insurance

Only a insurance broker if you want to get in contact with the car insurance company they get you you have to phone them your self Reviewed on: 1st August 2017

Our Local (yet national) Insurance Broker

One Call Insurance have provided great customer service (and insurance) to our family for many years. We appreciate the UK-based call centre and friendly staff, good benefits & good prices! Can't go wrong. Reviewed on: 20th July 2017

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