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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.86 (23131 reviews)

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4.86

Based on 23,131 reviews, last reviewed 21st Feb 2026

99% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Easy

Easy to use regarding motor & household insurance Reviewed on: 24th September 2021

Excellent service and value for money

I've got 2 cars insured and they've always been very helpful, excellent value for money too Reviewed on: 24th September 2021

Quick easy

Helpful easy, very competitive quote Reviewed on: 23rd September 2021

Great Insurance Provider

It was simply to get a quote which was very competitive and gave me what I required for cover Reviewed on: 23rd September 2021

Great

Great, easy to apply for insurance great price no need to say anymore you know already Reviewed on: 23rd September 2021

Easy to follow good customer service

Good value and good communication. Reviewed on: 23rd September 2021

simply one call

does what it says on the tin. simple and to the point. Reviewed on: 23rd September 2021

Appalling communication system

There is virtually no way to talk to a person with this company. however, i did manage eventually and, they couldn't help "wrong department". To change my cars insured value took 2 1/4 hours on 'chat' and a 15 minutes on the phone plus, in excess of an hour in call queues, sent to wrong department, contradicting info from people in the same department; people not understanding the reasoning. Beware of difficulty in removing Auto renew. Never again!! Huge sympathy for staff behind the chat system!! Reviewed on: 23rd September 2021

Simple and Quick

Some waiting when phoning, but this was down to temporary IT problems, which were fully explained when I got through. After that, the process was quick, simple and clear. Reviewed on: 23rd September 2021

Great value

Great value insurance and their people have always been very helpful and friendly.... When you can speak to them! The only reason it's not 5 stars is that they really don't want you to call them! (via chat, which is extremely long winded and annoying!). Reviewed on: 23rd September 2021

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