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One Call Insurance: Car insurance broker reviews

4.79
Based on 26,827 reviews, last reviewed 8th Jul 2026
167600% increase in 5 star reviews
in the past 90 days
1800% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Happy with service why change. I have been with one call for the past few years. I have shopped around but their prices have been comparable so why change. Service outstanding. Woul... Read more Reviewed on: 8th July 2026
Cath O's avatar
Cath O

Latest lowest rating:

2

Overly long chat gaps. Expensive Long wait on call chat between sentences. Ridiculous price for amends on policy Reviewed on: 8th July 2026
John's avatar
John

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (27053)

Car insurance

4
They were very helpful when I was getting stressed out about having to change my car insurance over to my new car. Highly recommend. My mum has now gone with them for her insurance Reviewed on: 8th October 2021

Brilliant

5
Brilliant service always helpful I feel comfortable when talking to this company best one I've been with so far Reviewed on: 8th October 2021

Good service Good value

5
Very helpful to deal with friendly staff very helpful and understanding my needs I would recommend to my friends and family Reviewed on: 8th October 2021

Staff that can't be bothered

1
My daughter passed her test and I contacted One Call to update the insurance. Quoting" We need to speak to the policy holder" who is away in university and not particularly adept at such admin. I'm on the policy- fad- who arranged and pays the premium. Yet Connot T didn't want to know. Needless to say, we'll go somewhere else when renuals are up. Very poor and left the impression, " It's Friday and I can't be bothered." Reviewed on: 8th October 2021

No hassles

5
Every thing was simple and straightforward no hassle Reviewed on: 8th October 2021

Good quick service at a good price

5
Had a windscreen go recently no problems at all, very quick response cannot ask for more Reviewed on: 8th October 2021

Low cost

5
Always try and keep the cost down. I am lucky enough not to have to make a claim so cannot comment on the claim procedures. Reviewed on: 8th October 2021

Excellent insurance company

5
Excellent insurance company and service, would recommend to anybody Reviewed on: 8th October 2021

Great service

5
Great service and good price insurance Reviewed on: 8th October 2021

Friendly

5
Very helpful customer service. Not had any Reason to contact them after my initial query Reviewed on: 8th October 2021

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