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One Call Insurance: Car Insurance Broker reviews

View other One Call Insurance products
4.86
Based on 20,220 reviews, last reviewed 7th Oct 2025
117280% increase in 5 star reviews
in the past 90 days
1400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service at great prices problems dealt with qu... Great service at great prices problems dealt with quickly can't fault them Reviewed on: 7th October 2025
Levent b's avatar
Levent b

Latest lowest rating:

2

Elongated process! Long , convoluted and hard-to-understand process! What should have been resolved quite speedily took ages due to incompetence. Reviewed on: 6th October 2025
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Barney
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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (20220)

Great service

5
All who I have spoken to on the telephone have been very helpful and friendly. It appears to be no problem to explain things to me thoroughly. I appreciate that. They do their best to find the best option for customers. I have and will continue to recommend to friends and family. Reviewed on: 10th September 2020
MissusH's avatar
MissusH

Poor Service, No accountability, Bad Customer Experience

1
Poor Service, No accountability, Bad Customer Experience Finally I managed to get my policy cancelled by this appalling company. It cost me £39 even though the reason I cancelled was due to their extremely poor service for which there was no acceptance of responsibility whatsoever. Anyway just glad to be rid of them as my blood pressure has now returned to near normal. This is the third run in with Onecall and definitely my last. Anyway I told the representive that I would write a review for each £ they charged me for cancellation so this is number one. I'm now heading across to Google. Take my advice, stay clear Reviewed on: 4th September 2020
Pete's avatar
Pete

Very good company

5
very good company, speedy service given the current circumstances and competitive prices. Reviewed on: 3rd September 2020
cwillz's avatar
cwillz

Trust and honesty

5
One call have always been honest and up front with me I am 65 and could have had cheaper insurerance meany times but because of there honestly and trustworthy Ness I have stayed With them. Thank you very much one call Reviewed on: 2nd September 2020
Nicholas Baines's avatar
Nicholas Baines

The are reliable sources

5
The are reliable and their customer service is great Reviewed on: 1st September 2020
esienam@yahoo.co.uk's avatar
[email protected]

Service

5
Great efficient service, when I need anything . I have been a member for a number of years and now on the platimum service Reviewed on: 31st August 2020
Mandy Jones's avatar
Mandy Jones

Right hand doesn't know what left hand is doing

2
They have no idea about record keeping. There were several sessions of chasing them around and speaking to lots of people but the one which convinced me not to use them again was them demanding proof of my no claims bonus - guess who I insured with last time? Yes with them. It still took three phone calls to sort out! Reviewed on: 31st August 2020
Elizabeth Holtey's avatar
Elizabeth Holtey

Great service

5
Good service however they can lower the price. Reviewed on: 30th August 2020
G's avatar
G

Helpful friendly service

4
Never been sold or try to be sold anything I didn’t want or need, the advisors are all helpful friendly people, who seem to have the customers best interest at heart Reviewed on: 30th August 2020
Pat Murray's avatar
Pat Murray

Platinum car insurance

5
Simple to arrange, friendly, helpful and professional staff can't fault a thing Reviewed on: 29th August 2020
Ian james whittle 's avatar
Ian james whittle

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