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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

I’ve been with one call for 4 years now, I think the...

5
I’ve been with one call for 4 years now, I think they are fantastic and offer a great service, always easy and happy to help, the online tools make life easier to. Reviewed on: 7th October 2025

prompt efficient service

5
having had an accident last year i got a prompt effect response and kept up to date with repairs. i had a courtesy car through out the time my car was being repaired Reviewed on: 7th October 2025

Great telephone customer support

5
Stan (SG4) provided me with the details I wanted, made an amendment to the motor policy and arranged it for a competitive price which was cheaper than last year with the same benefits and through the same company Reviewed on: 7th October 2025

The calls are answered efficiently by a member of th...

5
The calls are answered efficiently by a member of the team and who ever it is it’s never been a problem to help with any enquiry the person is patient and understanding and I’m never left on hold for an extended period of time. Reviewed on: 7th October 2025

Great experience ,quick to answer my calls and queries.

5
Great experience ,quick to answer my calls and queries. Reviewed on: 7th October 2025

Helpful customer service

5
Very helpful customer service, explained everything I wanted and I was happy with the price quoted. Everything was easily explained in my email. Reviewed on: 7th October 2025

Very easy to get good value insurance.

5
Very easy to get good value insurance. On line and straightforward to deal with. Reviewed on: 7th October 2025

I feel I was ripped off just to change my...

3
I feel I was ripped off just to change my address Reviewed on: 7th October 2025

Top class experience keep it up amazing

5
Top class experience keep it up amazing Reviewed on: 7th October 2025

Amazing car insurance

5
We choose one call because you always come back we an arsom renewal for us. Reviewed on: 7th October 2025

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