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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Great customer service

Having been with One Call for many years, I have always received great customer service and only on one occasion have I needed to claim - this was a non stressful experience with everything taken care of from repairs to courtesy car, pick up and delivery. Couldn’t fault this company and always good prices for insurance. Reviewed on: 16th September 2021

Really easy and brilliant wee website

Really easy to set up, great website I’m dyslexic and find this all hard but the website is so straight forward Reviewed on: 16th September 2021

Hard to beat!

Such a friendly hassle free service and very competitive rates, I would definitely recommend to anyone! Reviewed on: 16th September 2021

Fantastic

Customer service is efficient helpful and informative. I recently had to use the breakdown service provided with the insurance. The process was easy efficient and great customer service from the telephone operator to the breakdown man. I would recommend using One Call Insurance. Reviewed on: 16th September 2021

Easy and straightforward to deal with

Great customer service, hassle free. Reviewed on: 16th September 2021

A good company but a few hicks

The company all round is good and the service an prices are good but the only let down was whenever I wanted to change vehicle they could never do it for some silly reason Reviewed on: 16th September 2021

Brilliant

I have my house insurance with one call as well and have always found them very efficient and good prices Reviewed on: 16th September 2021

Brilliant service

Brilliant service easy to deal with Reviewed on: 16th September 2021

Always an efficient service

See no reason to change. I've always found them to be quick and efficient Reviewed on: 16th September 2021

Very good price

Cheapest on a comparison site again, covers all my needs including breakdown and key cover, couldn’t ask for more. Hopefully they will win this race of price come renewal day and I’ll be writing them another good review! Reviewed on: 16th September 2021

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